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FDL42

FM20.4.1 crashes often (both in an out of matches)

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The crashes happen in seemingly every situation. During a match, when switching screen during a match, when switching screens out of matches. The crash dump linked with this message happened while processing near the end of a season.

I have resinstalled the game and video drivers (and force FM20 to use my best GPU - I have an All-in-One machine). I play through Steam and lilmit other activity on the PC. Sometimes I can play a couple of hours, sometimes it happens in a matter of minutes.

GPU_info v20.4.1.1363262 (2020.05.27 13.53.12).gpudmp FM 2020 v20.4.1.1363262 (2020.05.27 13.53.12).dmp

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What match graphic settings do you play on? Switching to low/lower may help out.

Do you have any custom add-ons installed? It will be worth removing them and trying without, if so.

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Posted (edited)

Lowered the Graphics settings to Low and removed a name fix db.

 

Cruised through the offseason but crashed 20 minutes (after scroing a goal, the game had been running for a while at this point) in my last preseason game and then crashed again as I entered the same game.

 

(I can't upload the first crash GPU info as its bigger than 9 MB)

 

(Thank you for the support BTW!)

FM 2020 v20.4.1.1363262 (2020.05.28 17.48.14).dmp FM 2020 v20.4.1.1363262 (2020.05.28 21.46.21).dmp GPU_info v20.4.1.1363262 (2020.05.28 21.46.21).gpudmp

Edited by FDL42

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Can I get you to try following the link above to try and reduce the frequency of the graphics card crashes. Let me know either way if reinstalling/updating helps at all.

 It's also worth closing any outside applications, like Spotify and Youtube, when running the game to reduce the strain on your card.

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Can you give me your system dxdiag file, please:

 

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Posted (edited)

Here.

Thanks for the continued support.

Edit: I was able to play for two hours today. The first tiem it happened in a while.

DxDiag.txt

Edited by FDL42

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Have you set the NVidia card to be the default one for the game and steam?

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Yes.

 

I had another long session yesterday. Fingers crossed.

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OK- let us know if there are any other issues

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The game is much more stable since the latest GeFroce driver update (451.67, released July 9th). I crashed only once in a calendar year.

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That's a good improvement but obviously would still rather it not happen at all.

Make sure you have autosaves on a bit more frequently, and consider lowering the match graphics a step down or too and seeing if the crash still occurs. 

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