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ma_dax

Display option disappear, unable to change resolution.

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Posted (edited)

As it shown in the picture below, the option that should be used to alter resolution and window mode changed to a series of number.

I tried to delete the caches and preferences folders, but it turned back to normal only for the first run after the deletion. Once I reboot the game, the option would change to numbers again.

1255233550_2020-04-19230715.thumb.png.cee113e72f59be35b5e0d0f6ec3a51fd.png

 

Edited by ma_dax
Mark the problem in the attached image.

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Posted (edited)
Same problem, since yesterday. I cleared the cache and preferences, uninstalled the game and the problem continues 

 
 
 
 
 
 

 
 
 
 
 
 

 
 
 
 
 
 

J

 

since yest


 
 

93430298_10215702561421630_7706931866183401472_n.jpg

Edited by Rui Marcelo

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Can you try uninstalling and reinstalling the game and see if it fixes this issue, please?

Let us know how you get on, please. Thanks.

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2 hours ago, Jimmy Wong said:

Can you try uninstalling and reinstalling the game and see if it fixes this issue, please?

Let us know how you get on, please. Thanks.

I have done this several times. As the same, once I reboot the game, the problem will appear again.

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There is another information I want to provide. 

I installed and played FM2020 on two different devices (both run Windows 10 1909), while one has discrete graphics card and the other has not. But both of my devices have the same problem I mentioned above.

So I think it really is a bug instead of individual issues.

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Looking at your screenshot, you are using custom skin. Can you delete caches and preferences folder and try playing the game in one of the default skins and see if this issue appears again, please?

Thanks.

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3 hours ago, Jimmy Wong said:

Looking at your screenshot, you are using custom skin. Can you delete caches and preferences folder and try playing the game in one of the default skins and see if this issue appears again, please?

Thanks.

I have the same problem and I am using the game skin.
I cleared the cache and preferences and when I restart the game the resolution appears again, but when I leave and go back to open the game, the numbers will appear again.

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2 hours ago, Jimmy Wong said:

Looking at your screenshot, you are using custom skin. Can you delete caches and preferences folder and try playing the game in one of the default skins and see if this issue appears again, please?

Thanks.

Tried, but didn't work. The problem will always come back.

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Can you attach your Dxdiag on here so we can check for you, please?

 

 

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Thank you. I will move you to the UI forum so the staff can take a look at this for you.

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On 23/04/2020 at 19:36, Jimmy Wong said:

Thank you. I will move you to the UI forum so the staff can take a look at this for you.

Thanks.

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Hi @ma_dax, this is an issue we are aware of. Please bear with me whilst I try and find if there is a workaround for this.

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On 29/04/2020 at 23:56, Francis Mooney said:

Hi @ma_dax, this is an issue we are aware of. Please bear with me whilst I try and find if there is a workaround for this.

Thanks.

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