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So basically I have bought a pc specs are below. And everytime I run fm20 it’s having problems, I have tried doing the things through the Nvidia graphics card such as reinstalling it. I have been trying to run 6 leagues some even less and it’s still closing the app unexpectedly sometimes without the error code. Tried putting the graphics to low quality and still nothing, all help would be highly Appreciated. 
It has windows 10 but the windows isn’t activated does that make a difference I really am not sure  

 

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Moved this to the correct forum. From the errors its giving, it does appear to be an issue with either the physical graphics card, the drivers or the installation of DirectX.

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1 minute ago, JordanMillward_1 said:

Moved this to the correct forum. From the errors its giving, it does appear to be an issue with either the physical graphics card, the drivers or the installation of DirectX.

Thank you, not long signed up so wasn’t sure. Is the graphics card out dated or just not able to run fm?

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Could you attach your system dxdiag file, please.

I'll be able to check your drivers for you.

 

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4 hours ago, Kyle Brown said:

Could you attach your system dxdiag file, please.

I'll be able to check your drivers for you.

 

Is this it?

DxDiag.txt

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Following the thread below, could you uninstall and reinstall your drivers, and let me know if it helps please.

 

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7 hours ago, Kyle Brown said:

Following the thread below, could you uninstall and reinstall your drivers, and let me know if it helps please.

 

It lasted longer but then still crashed after doing this. Is the graphics card possibly out dated? 

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I don't think it's outdated, but the issue seems to lie with it. 

Has FM20 ever worked for you before? Or is this a new issue?

Could you try putting the graphic settings to the lowest in game via preferences, and see if it makes a difference.

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27 minutes ago, Kyle Brown said:

I don't think it's outdated, but the issue seems to lie with it. 

Has FM20 ever worked for you before? Or is this a new issue?

Could you try putting the graphic settings to the lowest in game via preferences, and see if it makes a difference.

I bought the pc from a friend. But the pc was barely used for months, so I had to update everything. Could the graphics card have been damaged in that process of not being used? As he used to play CS GO etc but never used it for ages

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It's possible but unlikely.

The system file is showing it was fine and up to date.

Did the game ever work before? Or is this the first time you're attempting to play?

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43 minutes ago, Kyle Brown said:

It's possible but unlikely.

The system file is showing it was fine and up to date.

Did the game ever work before? Or is this the first time you're attempting to play?

This is the first time I’m attempting to play on this pc used to play it on a MacBook 

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Has it ever produced a crash dump file? It would be located here: C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2020\crash dumps

If so, could you attach it here, please.

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Did you uninstall GeForce Experience when you uninstall the graphics driver? If not, can you please uninstall both and do a fresh download/installation of both, please? 

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8 hours ago, Jimmy Wong said:

Did you uninstall GeForce Experience when you uninstall the graphics driver? If not, can you please uninstall both and do a fresh download/installation of both, please? 

Yes I have done that. It seems to work fine and for hours if I instant results Games instead of fully going in and watching the game. So the error is only coming from going into the game? 

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2 hours ago, FrazT said:

Are you using a custom skin?

I am using the TCS custom skin. I also tried it on just the default skin and it froze with the same error

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Are you using any other custom graphics i.e. ad hoarding, kits, logos? If so can you remove them, too, please?

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9 hours ago, Jimmy Wong said:

Are you using any other custom graphics i.e. ad hoarding, kits, logos? If so can you remove them, too, please?

Done that and still comes up with the error 

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Does this issue still occur after updating to 20.2.4, which we just released?

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12 hours ago, Kyle Brown said:

Does this issue still occur after updating to 20.2.4, which we just released?

Yup, still an ongoing issue with the graphics error 

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Just to update you, this issue is under review and with our dev team who will attempt to find a fix. 

Apologies for the inconvenience in the meantime. 

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10 hours ago, Kyle Brown said:

Just to update you, this issue is under review and with our dev team who will attempt to find a fix. 

Apologies for the inconvenience in the meantime. 

No problem, thank you for your ongoing assistance. I’m not entirely sure if it’s a problem with the CPU or even graphics card. As other games also crash but just don’t come up with a graphics error

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If other games are crashing it will likely be an issue with your graphics card issue I'm afraid, rather than each individual game having issues. 

Have you contacted their support to see if they can offer any help or a solution?

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On 12/02/2020 at 11:43, Kyle Brown said:

If other games are crashing it will likely be an issue with your graphics card issue I'm afraid, rather than each individual game having issues. 

Have you contacted their support to see if they can offer any help or a solution?

Have attempted but the stuff they requested to do were way to complex so will just look at getting a new driver 

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Okay, thanks for the update and do let us know how you get on with the new graphics driver, please. 

Thank you.

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