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KMT1991

HELP! Black screen, MacBook.

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Hi guys,

purchased FM20 today via steam for my MacBook 2011.

 

when I press to play I just get a black screen. Nothing else.

 

Here are all my MacBook specs just incase that’s the issue or if you have any advice regarding these.

 

macbook pro (13inch, early 2011)

processor : 2.3 ghz dual-core intel core i5

memory : 8gb 1600 mhz DDR3

graphics : Intel HD graphics 3000 512 MB

macOS Catalina 10.15.2

 

any help really appreciated!!

 

 

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KMT, 

Could you try the two threads below and see if they solve the issue. 

Thanks/

 

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4 hours ago, Kyle Brown said:

KMT, 

Could you try the two threads below and see if they solve the issue. 

Thanks/

 

Neither have changed anything. Any other suggestions? 

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Can you try the instructions below and see if it solves the issue:

First of all, right-click on your desktop and select 'New' -> 'Folder'

Create a folder and name it something to distinguish it (say SI backup)

Once you've done this go to your Sports Interactive folder which by default is at the following location:

Users\[Your Mac Username]\Library\Application Support\Sports Interactive\Football Manager 2020

By default this folder is hidden, so to access you need to do as follows:

- Open Finder
- Click ‘Go’ from the menubar
- Press and hold down the ‘Option’ (Alt) key
- This will bring up the ‘Library’, click to enter then go to ‘Application Support’ -> ‘Sports Interactive’ -> ‘Football Manager 2020’

This should contain folders like 'games', 'crash dumps' etc. Please cut every folder EXCEPT 'Caches', 'cloud', 'Logs', 'Preferences', 'promo' and 'Temporary'  from here and paste them into the folder you've created on your desktop.

Once you've done this and the Sports Interactive\Football Manager 2020 folder is now empty, launch the game. If it works, copy back the files from the desktop folder and hopefully it should now load without any issues.

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