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lugui

Game (20.2.3) crashing on the same date: December 1st, 2021

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Hello,

My game has been crashing on the same date everytime I attempt to continue the save. Tried to go on holiday but it crashes again. The in-game date when the crash occurs: 1st December 2021.

I've updated the hardware drivers (uninstalled / reinstalled AMD Radeon graphics & FM20), deleted the cache & preferences folders, did the Steam verification process, removed the custom graphics and databases. I do not use the in-game editor myself.

 

I uploaded the files into SI Cloud Service:

Crash Dump name: FM 2020 v20.2.3.1330207 (2020.01.19 16.13.21).dmp

Save name: Robben - Willem II - Dezembro.rar

DxDiag file has been attached below.

 

What can I do to solve it? 

Thank you all. Best regards.

DxDiag.txt

Edited by lugui
better description

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If you create a new game, does the game still crash when you attempt to save - is that what you meant?

Can you attach the crash dump here, please? I can't see it on the SI Cloud. 

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31 minutos atrás, Kyle Brown disse:

If you create a new game, does the game still crash when you attempt to save - is that what you meant?

Can you attach the crash dump here, please? I can't see it on the SI Cloud. 

Thanks for the reply, Kyle.

What I mean is that the crash occurs when I hit "continue" exactly at December 1st, 2021 (to be more specific, at 3pm game time). I managed to get one last saved file (uploaded) before that timestamp, but cant go past it. 

I simulated a test save with only one country/league and same game configurations and custom databases, it went past that timestamp.

 

I will upload the crash dump file later on today, as I dont have the laptop at the moment.

 

Thanks again.

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No problem, I'll look into the crash file tomorrow for you then. 

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Hey Luigi, thanks for that.

The issue had already been logged from what I can see.

It's now been sorted and fixed. It should be sorted in the next update for you - apologies for the inconvenience in the meantime.

 

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51 minutos atrás, Kyle Brown disse:

Hey Luigi, thanks for that.

The issue had already been logged from what I can see.

It's now been sorted and fixed. It should be sorted in the next update for you - apologies for the inconvenience in the meantime.

 

That is great news! I´d love to resume that save.

Do you mind sharing what it was and when such update might be avaiilable?

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It is an issue with the edited database, which is why we hadn't really seen it before as it is fairly niche. 

Unfortunately I don't have an exact timeframe for the update, but hopefully soon. 

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Got it. Well, I will wait for the patch and see if it got circumvented, if i will be able to continue with the game.

Thanks once again.

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