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addison8406

Football manager 2020 is running dangerously low on memory

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2 hours ago, addison8406 said:

can't play this game anymore after update to  20.2.0/ 20.2.1 , always show this error before match

1405650798_-1.jpg.f156a33c521b9e0a82586b3803ea1852.jpg

Hey,

Can you please go through the thread below and let me know if any of the troubleshooting options work for you.

Thanks.

 

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10 小时前, Kyle Brown说:

Hey,

Can you please go through the thread below and let me know if any of the troubleshooting options work for you.

Thanks.

 

 i already tried, still got the same issues and no crash dump files created

thanks for your reply

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I can see from your crash dump that this is an issue we are aware of and are trying to fix.

I dont have any definite solution for you at this moment in time, but could you please try the following thread and see if it helps:

 

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36 minutes ago, Kyle Brown said:

I can see from your crash dump that this is an issue we are aware of and are trying to fix.

I dont have any definite solution for you at this moment in time, but could you please try the following thread and see if it helps:

 

already updated graphics card drivers  still got the same error

i was using amd gpus, what should i do???

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14 minutes ago, addison8406 said:

already updated graphics card drivers  still got the same error

i was using amd gpus, what should i do???

In the meantime there isn't much else to suggest, the team are working on a fix and as soon as they have one I'll let you know - sorry. 

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11 hours ago, Kyle Brown said:

In the meantime there isn't much else to suggest, the team are working on a fix and as soon as they have one I'll let you know - sorry. 

hope it will fix before Christmas, Thanks for your help

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8 hours ago, addison8406 said:

hope it will fix before Christmas, Thanks for your help

I'll update you hear as soon as I know more. 

Thanks for your understanding. 

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9 hours ago, Neil Brock said:

Which error message do you get - a crash dump or a memory error? 

memory error

no crash dump created

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On 21/12/2019 at 02:16, addison8406 said:

memory error

no crash dump created

Can you attach your Dxdiag on here, please?

Also are you using custom graphics? If so can you remove them and see if it helps, please?

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On 24/12/2019 at 01:31, Jimmy Wong said:

Can you attach your Dxdiag on here, please?

Also are you using custom graphics? If so can you remove them and see if it helps, please?

already removed, won't help

 

here is the dxdiag

DxDiag.txt

Edited by addison8406

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Thanks for providing this.

Hopefully the Dxdiag you have attached will help the team to find a solution for your problem.

I apologise for any inconvenience this is causing you.

Many thanks,

Tom

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On 04/01/2020 at 13:21, addison8406 said:

any news???

Have you tried the suggestion made by KI-SM about the virtual memory?

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Posted (edited)
On 06/01/2020 at 20:48, Jimmy Wong said:

Have you tried the suggestion made by KI-SM about the virtual memory?

already tried increasing virtual memory, still got the same issues

closed other application before playing fm 2020,  still crash before match / after playing few matches

no need closed other application before playing fm 2020 at 20.1.4

i think there was a bug causing memory leak since 20.2.0

 

Edited by addison8406

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How many leagues are you running with what sized database? Are you running with multiple managers within your save? 

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4 hours ago, Neil Brock said:

How many leagues are you running with what sized database? Are you running with multiple managers within your save? 

8 leagues, huge database, running with one manager only

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Out of interest, could you try a new save with a small/medium database and fewer leagues loaded, to see if the issue still occurs.

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4 hours ago, Kyle Brown said:

Out of interest, could you try a new save with a small/medium database and fewer leagues loaded, to see if the issue still occurs.

I'm testing using one league and I'm currently not having this issue. 

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9 minutes ago, Lebowski38 said:

I'm testing using one league and I'm currently not having this issue. 

I was continuing the save and the game just stopped and forced my computer to restart.

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When that happened was any crash dump produced in: C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2020\crash dump ?

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7 hours ago, Kyle Brown said:

When that happened was any crash dump produced in: C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2020\crash dump ?

I can't find any. So probably not 

Edited by Lebowski38

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Lebowski, 

Just realised that you're not the original user of the thread. 

Could I get you to start a new post detailing the issue again, please.

It'll help us keep better track of what solutions we've offered and we'll be able to find a fix quicker.

As you joined the thread I have no idea which, if any, of the fixes you've tried and how you got on. 

 

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8 hours ago, Kyle Brown said:

Lebowski, 

Just realised that you're not the original user of the thread. 

Could I get you to start a new post detailing the issue again, please.

It'll help us keep better track of what solutions we've offered and we'll be able to find a fix quicker.

As you joined the thread I have no idea which, if any, of the fixes you've tried and how you got on. 

 

Ye sorry about that. The only thing I tried is to uninstall and reinstall. When it gets to the players are warming up screen it freezes and says that it's running dangerously low on memory. Then I tried to use 1 league to see if the issue still occured. 

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Try the steps in this thread below, 

If it doesn't work, make a new post and I'll help you from there. 

 

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Please try out the public beta it contains a potential fix for this issue:

 

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