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ck7

Crash on "Quit and Exit FM"

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Every single time I quit and exit, I get this crash message. Quit to Start Screen is fine.

 

I am running the latest release.

ScreenHunter 77.jpg

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On 08/12/2019 at 11:45, ck7 said:

Every single time I quit and exit, I get this crash message. Quit to Start Screen is fine.

 

I am running the latest release.

ScreenHunter 77.jpg

Hey, 

Could I ask you to upload your system dxdiag, as well as attaching a save game to the SI Cloud server, please. 

 

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On 10/12/2019 at 01:11, Kyle Brown said:

Hey, 

Could I ask you to upload your system dxdiag, as well as attaching a save game to the SI Cloud server, please. 

 

 

 

I uploaded a save on Sunday for another issue I am experiencing. It is the same game that I am getting these crashes on - the save uploaded to the cloud is - "ck7 - FC RB Salzburg.fm"

 

I will upload the dxdiag later when I'm back on my pc.

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7 hours ago, ck7 said:

 

 

I uploaded a save on Sunday for another issue I am experiencing. It is the same game that I am getting these crashes on - the save uploaded to the cloud is - "ck7 - FC RB Salzburg.fm"

 

I will upload the dxdiag later when I'm back on my pc.

Thanks for the save.

And yeah, let us know when you get the time for the dxdiag, 

Thanks.

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On 11/12/2019 at 23:19, Kyle Brown said:

Thanks for the save.

And yeah, let us know when you get the time for the dxdiag, 

Thanks.

Attached. Apologies for the delay!

DxDiag.txt

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On 14/12/2019 at 04:32, ck7 said:

Attached. Apologies for the delay!

DxDiag.txt 98.2 kB · 0 downloads

Could you try updating your graphic drivers, please,.

The file shows they haven't been updated since 2018.

Let me know how you get on.

 

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9 hours ago, Kyle Brown said:

Could you try updating your graphic drivers, please,.

The file shows they haven't been updated since 2018.

Let me know how you get on.

 

Not sure that's accurate. I'm running Nvidia driver v441.28 which was released on 18 Nov of this year. That being said, I have not seemed to have this issue since the v20.2.1 update.

 

I'll keep an eye on it, but it would be good to know what hasn't been updated since 2018 so I can look into it.

 

ScreenHunter 87.jpg

ScreenHunter 86.jpg

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13 hours ago, ck7 said:

Not sure that's accurate. I'm running Nvidia driver v441.28 which was released on 18 Nov of this year. That being said, I have not seemed to have this issue since the v20.2.1 update.

 

I'll keep an eye on it, but it would be good to know what hasn't been updated since 2018 so I can look into it.

 

ScreenHunter 87.jpg

ScreenHunter 86.jpg

Glad to hear the issue is fixed at least.

Unsure why the dxdiag would show 2018 if it had been updated since, but if it's not causing any more problems we can revisit that bridge if it crops up again, aha. 
image.thumb.png.9f0965ed6cc2e422beb4fde57893ac9f.png

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16 hours ago, Kyle Brown said:

Glad to hear the issue is fixed at least.

Unsure why the dxdiag would show 2018 if it had been updated since, but if it's not causing any more problems we can revisit that bridge if it crops up again, aha. 
image.thumb.png.9f0965ed6cc2e422beb4fde57893ac9f.png

I spoke too soon. Had the same issue come up again today.

Screenshot 2019-12-18 14.05.38.png

Edited by ck7

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10 hours ago, ck7 said:

I spoke too soon. Had the same issue come up again today.

Screenshot 2019-12-18 14.05.38.png

Is there no crash dump produced, no?

It would be in: C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2020\crash dumps

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On 19/12/2019 at 00:46, Kyle Brown said:

Is there no crash dump produced, no?

It would be in: C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2020\crash dumps

Negative.

 

 

Screenshot 2019-12-21 10.59.58.png

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Okay thanks for clarifying. Just to confirm now, does it still crash on exiting? Or has this stopped happening now? 

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