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GuntherBorrach

FM 20.2.0&1 Crash when clicking "Match Preview"

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Game crashes whenever I click on MATCH PREVIEW. Screenshot, crash dumps for both 20.2.0 and 20.2.1 attached here and save file "Gunther Borrach - Athletico Paranaense2Crash3.fm" uploaded to SI Games Own Cloud.

In-game date is 20 Aug 2019, managing Brazilian club Athletico Paranaense. Going on holidays to skip match prevents crash but in next fixture the issue is back.

OS Name    Microsoft Windows 10 Home
Version    10.0.18362 Build 18362
Processor    AMD Ryzen 5 3600 6-Core Processor, 3600 Mhz, 6 Core(s), 12 Logical Processor(s)
Total Physical Memory    32.0 GB
Video Adapter     AMD Radeon RX 5700
GPU Driver Version    26.20.13031.20012
Disk Drive Model    XPG GAMMIX S5

 

FM20 Borrach Crash.png

FM 2020 v20.2.1.1325293 (2019.12.06 19.17.09).dmp FM 2020 v20.2.0.1323779 (2019.12.06 18.55.28).dmp

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On 06/12/2019 at 18:32, GuntherBorrach said:

Game crashes whenever I click on MATCH PREVIEW. Screenshot, crash dumps for both 20.2.0 and 20.2.1 attached here and save file "Gunther Borrach - Athletico Paranaense2Crash3.fm" uploaded to SI Games Own Cloud.

In-game date is 20 Aug 2019, managing Brazilian club Athletico Paranaense. Going on holidays to skip match prevents crash but in next fixture the issue is back.

OS Name    Microsoft Windows 10 Home
Version    10.0.18362 Build 18362
Processor    AMD Ryzen 5 3600 6-Core Processor, 3600 Mhz, 6 Core(s), 12 Logical Processor(s)
Total Physical Memory    32.0 GB
Video Adapter     AMD Radeon RX 5700
GPU Driver Version    26.20.13031.20012
Disk Drive Model    XPG GAMMIX S5

 

FM20 Borrach Crash.png

FM 2020 v20.2.1.1325293 (2019.12.06 19.17.09).dmp 422.75 kB · 1 download FM 2020 v20.2.0.1323779 (2019.12.06 18.55.28).dmp 446.25 kB · 1 download

Hi Gunther, 

I can see from the crash dump that this is an issue we are aware of and are trying to fix as quick as we can. Apologies for the inconvenience in the meantime. 

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Hi Kyle,

Thanks for your efforts in finding a fix for this issue. I updated to 20.2.1 and opted out of beta, have not seen the crash happening since but also have not played enough matches to be sure. I did load an old save right before a match that previously crashed to test and it did crash again.

Interesting is that it seemed to happen when playing against certain teams e.g. Corinthians but not against others. Will keep you informed if I face the issue again as I play further matches. Cheers!

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16 hours ago, GuntherBorrach said:

Hi Kyle,

Thanks for your efforts in finding a fix for this issue. I updated to 20.2.1 and opted out of beta, have not seen the crash happening since but also have not played enough matches to be sure. I did load an old save right before a match that previously crashed to test and it did crash again.

Interesting is that it seemed to happen when playing against certain teams e.g. Corinthians but not against others. Will keep you informed if I face the issue again as I play further matches. Cheers!

Thanks for the info. 

I can confirm the crash is yet to be fixed, so apologies if you do experience it again, but glad you're not having issues in the meantime.

However, we were finally able to get a reproducible save on our end this morning, so the Dev team are working on a fix as we speak. 

I'll let you know when we have a fix. 

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I have been suffering with the same problem. I have already posted my problem on a thread. I can see this bug is quite recurrent. I do hope the fix is released as soon as possible.

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On 14/12/2019 at 20:03, levato said:

I have been suffering with the same problem. I have already posted my problem on a thread. I can see this bug is quite recurrent. I do hope the fix is released as soon as possible.

Sorry to hear that, but yes, we hope to have the fix out as soon as possible

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