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diogz55

Game crashes when I try to progress (20.2.0)

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14 hours ago, diogz55 said:

I’m in the Brazilian First Division and when i try to progress the fixtures preview screen the game crashes

377679515_SemTtulo.thumb.png.b96dea5d94f0b3361840316afeabf90e.png

FM 2020 v20.2.0.1323779 (2019.12.03 23.41.07).dmp 421.99 kB · 1 download FM 2020 v20.2.0.1323779 (2019.12.03 23.32.55).dmp 438.38 kB · 0 downloads

Hi, thanks for those attachments.

It's an issue we are currently investigating and working to fix. 

Apologies for the inconvenience in the meantime. 

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3 hours ago, Kyle Brown said:

Hi, thanks for those attachments.

It's an issue we are currently investigating and working to fix. 

Apologies for the inconvenience in the meantime. 

Thanks for the reply, if you need any more attachments let me know

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On 05/12/2019 at 16:58, diogz55 said:

Thanks for the reply, if you need any more attachments let me know

Hey, 

Apologies for the delay. 

The team have been looking at it but have yet to find a solution. 

Could I ask you to upload a save game to the SI Cloud server, and list here the exact steps you take from loading the game to the crash producing?

It would be much appreciated, sorry again for the inconvenience. 

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11 hours ago, Kyle Brown said:

Hey, 

Apologies for the delay. 

The team have been looking at it but have yet to find a solution. 

Could I ask you to upload a save game to the SI Cloud server, and list here the exact steps you take from loading the game to the crash producing?

It would be much appreciated, sorry again for the inconvenience. 

I select the save and from there, try to progress to the next match against Santos and when trying to progress the match preview screen it crashes everytime.

After noticing the issue, I reloaded the save and did some transfers or changed some players in the tactics screen but it keeps happening, unless I go on a vacation the game crashes and doesn’t continue.

The save file name is "Diogo Fernandes - Fluminense.fm"

Edited by diogz55

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18 hours ago, diogz55 said:

I select the save and from there, try to progress to the next match against Santos and when trying to progress the match preview screen it crashes everytime.

After noticing the issue, I reloaded the save and did some transfers or changed some players in the tactics screen but it keeps happening, unless I go on a vacation the game crashes and doesn’t continue.

The save file name is "Diogo Fernandes - Fluminense.fm"

Thank you for that.

I've provided the information to our Dev team who are now looking at it.

Hopefully have a solution soon.

 

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