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luuiizh

Pre-match crash

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17 hours ago, luuiizh said:

Hi! Could you please check this crash bump? It is happening before each match..

FM 2020 v20.2.0.1323779 (2019.12.04 18.20.36).dmp 287.51 kB · 0 downloads

Hi luuizh, 

Thanks for the crash dump.

I was able to see it's an issue previously reported and one we are currently in the process of trying to fix. 

In the meantime, could I ask for your system dxdiag? It may help us get to the bottom of the problem.

 

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On 07/12/2019 at 13:47, luuiizh said:

Hey, it still happening.. Can you help me, please?

 

Hey, 

Sorry about this. I can confirm the issue has been logged but the Devs have yet to find a fix.

Could I ask you to upload a save game file to the SI Cloud server and provide us with steps to reproduce the crash, please?

Again, sorry for the inconvenience - your patience is appreciated. 

 

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3 hours ago, Kyle Brown said:

Hey, 

Sorry about this. I can confirm the issue has been logged but the Devs have yet to find a fix.

Could I ask you to upload a save game file to the SI Cloud server and provide us with steps to reproduce the crash, please?

Again, sorry for the inconvenience - your patience is appreciated. 

 

It's done. The crash happens before the match. It doesn't happen in every match, but when it pops up, is impossible to play that game. Thanks

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19 hours ago, luuiizh said:

It's done. The crash happens before the match. It doesn't happen in every match, but when it pops up, is impossible to play that game. Thanks

What is the save called?

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On 11/12/2019 at 17:37, luuiizh said:

It's called Cruzeiro.

Thanks, Luuiizh, I'll pass the information on. 

Again, sorry the inconveince, we are working hard to get a fix.

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