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Olá Bom Dia,

Por favor preciso da vossa ajuda. Comprei o FM20 e instalei-o na boa, mas ao iniciar o jogo no meu monitor as imagens aparecem com muitos riscos e antes de eu poder adicionar o treinador o jogo para e me diz que tenho de atualizar a placa gráfica. Já o fiz mas o problema permanece. Podem me ajudar?

Grato

Nivaldo Monteiro

DxDiag.txt Detailed-System-Report.html

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Hi can you try uninstalling and reinstalling your graphics card driver, please? -  

 

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1 hour ago, nivaldomonteiro007 said:

 

I've done it

Did it work?

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On 12/17/2019 at 12:40 PM, nivaldomonteiro007 said:

No sir

Could you try the steps in the thread below and see if it helps at all?

It should perform a soft reset on your game, so may help now that you've updated drivers.

--

Você poderia tentar as etapas no tópico abaixo e ver se isso ajuda?

Ele deve executar uma reinicialização suave no seu jogo, portanto, pode ajudar agora que você atualizou os drivers.

 

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Hi, looking at the html you've provided, it looks like your laptop have dual graphics card driver, strangely your Dxdiag isn't showing the Nvidia 840M driver. Can you check if you have the Nvidia graphics card driver installed on your laptop, please?

If after you have installed the Nvidia graphics card driver and FM20 still wouldn't launch, can you attach the crash dump file on here for us to check, please? The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2020\crash dumps

Thanks.

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Hi! How can I do it? The driver instalation? 

Let It Be

FM 2020 v20.2.3.1330207 (2020.01.10 10.02.33).dmp

Edited by nivaldomonteiro007

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Can you attach it here, please. 

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Thanks for that.

For the driver installation, try the thread below and let me know how you get on. 

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Apologies - missed the link. Here it is:

 

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To confirm, did you uninstall and reinstall the graphics card driver? Ideally we would suggest users to to reinstall as there could be error during the last update.

Let us know how you get on, please. Thanks.

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