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Hi All

Starting my own thread as have had two crash dumps, post updating to v 20.1.4

I have deleted preferences and cleared cache and reverted to using an original skin, so will see how I go.

Out of interest, I have the dump files which I will upload, but am unsure how to open these myself? (in terms of what app) - perhaps this does not matter and I just need to upload and SI can take it from there?

Many thanks

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Hi both of your crash dump files seems to be corrupted, do you have another one which you can attach on here?

Also what were you doing when you when the game crashes? Were you launching the game, during a match or processing through dates etc?

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10 hours ago, Connor said:

Apologies only just seen the replies, as had another crash dump - please find attached, I hope this is not corrupted (why would it be out of interest?)

I was just processing through dates when the issues have occurred, never in game

FM 2020 v20.1.4.1318683 (2019.11.27 22.24.29).dmp 461.94 kB · 0 downloads

Not entire sure why the previous one was corrupted but this latest one is fine. Kind of good news in the sense it's an issue we're aware of and will look to fix as soon as we can via an update, but of course apologies for the inconvenience in the meantime. 

Would suggest keeping an eye out for any announcements in regards to us releasing an update. It should be a relatively rare issue. 

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Thanks Neil. 

Is it anything that I have done or I am doing that might avoid it?

Only happened a few times, so I am just saving after every match, so not a massive issue

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There isn't much you can do in the meantime but as said it should be relatively rare, it's related to a popup menu appearing but how and where it happens has quite an element of randomness. As said we'll address it soon. 

Thanks. 

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