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Hi,

I get the following error when trying to start the game.

An error occurred while updating Football Manager 2020 (missing executable):

C:\Program Files (x86)\Steam\steamapps\common\Football Manager 2020\fm.exe

No antivirus or firewall conflicts. I've tried reinstalling with them switched off.

Thanks.

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Same problem for me. Purchased the game, unlocked on Steam all downloaded and installed ok.

I have no cache to delete

Verify the game comes back ok.

There is no exe in the folder as the error message reports. All that is in that folder is a data folder and a specialfolders.xml file

Edited by Gareth Winter

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same i've pretty much followed all the instructions and it still aint working for me...  its quite frustrating 

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All I got back was this useless message about antivirus, antivirus doesn't really explain the non-existent file

 

"It seems your Antivir program has detected the games exe file as a virus and quarantine it. This is what is known as a 'false positive' - there is no virus in Football Manager 2020, it is an issue which has occurred with the latest update of your Antivir program.

You need to create and exception for the exe. In how to do so, please get in contact with the support of your Antivir program.

We are sorry for the inconvenience"

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3 minutes ago, SamBizzell said:

All I got back was this useless message about antivirus, antivirus doesn't really explain the non-existent file

 

"It seems your Antivir program has detected the games exe file as a virus and quarantine it. This is what is known as a 'false positive' - there is no virus in Football Manager 2020, it is an issue which has occurred with the latest update of your Antivir program.

You need to create and exception for the exe. In how to do so, please get in contact with the support of your Antivir program.

We are sorry for the inconvenience"

I have no anti virus on my pc so that's wrong as well. just another excuse because they don't know how to fix it! all of us have wasted £40!!!

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Also having the same issue. I also received a code directly from SEGA. 

When launching, it says "An error occurred while updating Football Manager 2020 (missing executable): C:\Program Files (x86)\Steam\steamapps\common\Football Manager 2020\fm.exe

When I went to the folder, the fm.exe file is indeed missing. 

I have gone through these steps and none of it worked: Restart Computer, Re-installing the game, Clear Download Cache, Repair Library Folder, Verify Integrity of Game Files, Change Download Region. 

Help :(:(:(

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I’m getting the same message have uninstalled steam, re-started my computer, have changed download location and done all the above again with it changed. I have verified the intergrity of game files but still comes up with this message as I load football manager any ideas?! Otherwise I’ve wasted 40 quid.

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The same for me. The game didn't download properly.  Verifying the game's files doesn't help.

Edited by Gamst10

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I have the same problem... Have tried everything.. but nothing work...

Live in Denmark, and have tried download from Greece, Germany, Sweden, England ect... but no...

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Im having the same problem, it says the file size is only 3.09GB, so I guess the file is incorrect, if its meant to be 7GB or do Sega just say that for DLC? I have tried reinstalling steam and reinstalling the game, I have turned off the anivirus and it has not made a bit of difference

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good to see im not alone, been sitting in email support back and forth for hours and tried diffrent ways and providing information and they dont seem to have a clue.

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same i've pretty much tried everything...

ive tried uninstalling,

restarting the computer,

turning anti virus off/on 

clearing cache

verifying the game   and i still get the same message so it has to be from the small download.  

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3 minutes ago, ferzkingen said:

good to see im not alone, been sitting in email support back and forth for hours and tried diffrent ways and providing information and they dont seem to have a clue.

same, I don't use support very often, but they make it so hard to find, both here and on steam, it makes the issue even worse as you spend hours trouble shooting and searching for contact information

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1 minute ago, Neil Brock said:

It's an odd one but we are investigating. Apologies for the inconvenience. 

Much appreciated, thanks Neil and admins

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Can you all please confirm where you purchased the game and what region/country you're based in?

Also whether it's a boxed copy or a digital one? Thanks.

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1 minute ago, Neil Brock said:

Can you all please confirm where you purchased the game and what region/country you're based in?

Also whether it's a boxed copy or a digital one? Thanks.

I purchased the game in France and it's a digital copy.

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Just now, evanlbs said:

I purchased the game in France and it's a digital copy.

Where did you purchase it from? Any specific website/store etc?

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Right we found a problem with some keys which we've fixed, so would recommend you all try again. You may have to restart Steam, but give it a go and let us know please. 

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Same issue,

 

Purchased digital from shopto

 

UK

Edited by Mardy

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3 minutes ago, Neil Brock said:

Please try again now and let us know either way, thanks. 

I have restarted steam, uninstalled the game and am currently reinstalling it, the game is still only 3GB, is that the correct file size for the download?

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bought it from voidu. digital TR version

dowloaded it almost 10 times. tried almost every troubleshoting tips

also i installed it on  a 64bit win7 home premium virtual machine same issue

country : turkey

 

 

Edited by Avi Denovitz

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Purchased:  CDON

Country: Norway / Swedish website?

Copy: Digital kkey download to steam

Edited by THEDREAM

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Okay we're looking into an issue with regards to the keys not being fully unlocked, we believe they should now all be unlocked so if you try again now it should work. 

Apologies for the inconvenience and the false start! 

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9 minutes ago, Neil Brock said:

Right we found a problem with some keys which we've fixed, so would recommend you all try again. You may have to restart Steam, but give it a go and let us know please. 

As in like uninstall and reinstall?

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