One thing which would really help us log bugs quicker and make sure the relevant information is provided is a quick template of the things to include. This can be found below.
Description of Issue:
Steps to Reproduce:
Files Uploaded to the OwnCloud:
For the summary you need a quick summarisation of the issue. Then for the description describe the issue in as much detail as possible. If the issue reproduces, please include these steps within Steps to Reproduce,