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Hi can you attach the crash dump file on here, please? The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2019\crash dumps 

What were you doing when the game crashes? Were you launching the game? During a match? Whilst processing? Random crashes?

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Hi thanks for your crash dump. Are you able to reproduce this crash on your save? If so can you upload the save (just before it crashes) to SI Cloud Service and let us know the name of the save, please?

Thanks.

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Can I have the name of the save you've uploaded, please?

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FM 2019 v19.3.5.1225655 (2019.08.17 05.32.51), me aparece o erro apos atualizar uma pele 

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On 17/08/2019 at 14:36, PLima said:

FM 2019 v19.3.5.1225655 (2019.08.17 05.32.51), me aparece o erro apos atualizar uma pele 

Please read the FAQ thread and open your own thread for help with this.

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On 16/08/2019 at 17:08, saccone2 said:

the name is:

18112018

thanks

We will review you case and will update you once we are able to. Thank you.

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Did you use the in-game editor for this save?

This crash is caused by the manager asking the italian goalkeeper called Simone Gandolfi to reconsider retirement as the Italian national team manager. A workaround for this is if you do not ask him to reconsider retirement if you go use an earlier save (Looks like you've ask Gandolfi on the 28th May 2040, some 27th May should be okay).

Let us know if the above method works, please. 

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Thanks for the reply. Unfortunately I do not have a file saved with the date of May 27 in order to prevent the operation that you suggested to me. Is there a way to be able to go back a day compared to a game saved the next day? thank you

 

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Unfortunately, if you don't have an earlier save, you won't be able to continue. Are you sure that you don't have any backup saves at all?

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