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Huawei mediapad t3 10 10 not compatible

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Hi everyone

I just purchased the t3 10.0 but when I go to Google play to download it states that 'your device is not compatible with this version.' what should I do as others are playing in fine.?

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Hi @DDDS, sorry to hear this, we have had reports of people using this device and we do support it, so that's quite odd. Could I ask what your model number is?

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