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flamekru

Crashing on game save [Windows 10 - Xbox Game Pass]

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I've had a new game going since FM19 came to the new XGP on PC last week.  The past couple of days it crashes every time it tries to save. 

It is I believe the exact same issue as this thread from today: 

 

 

I've read numerous other threads on this issue and tried all the suggested solutions, to no avail:

  • Lowering graphics quality to Medium (was high as I have a top spec gaming PC)
  • Adjusting power management setting in Nvidia 3D settings
  • Have latest version of Nvidia driver & Windows update
  • Done a 'reset' on the Windows app settings
  • Have the correct/latest version of the Xbox (beta) app

- I'm using cloud save, I cant change this (by clicking 'Save As'...) as this also crashes the game
- I *can* load a game but only through using 'most recent' on the title screen. I can't click Load Game from here as it crashes the game.
- I can't see any game save files under C:\Users\[YOUR USERNAME]\AppData\Local\Sports Interactive\Football Manager 2019\gamepass\games

I'd love a solution to this, or at the very least a way to backup/retrieve my profile and cloud save game prior to reinstalling the game....

 

 

 

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Hi have you try uninstalling and reinstalling xbox (beta) app itself?

Let us know how you get on. please? Thanks.

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Uninstalling the game will not delete the save games; and cloud saves should be saved to your account so you are okay to reinstall the game.

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8 hours ago, Jimmy Wong said:

Uninstalling the game will not delete the save games; and cloud saves should be saved to your account so you are okay to reinstall the game.

 

Thanks, I uninstalled and reinstalled both the Xbox beta app, and the game itself, and the issue seems to have gone away.

I now get messages about the save data being synced (I presume from the Xbox app) appearing in a separate pop up window, which I wasn't before. 

Which makes me think the Xbox (Beta) app was the issue...



 

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Thank you for your update, glad that re-installation of xbox (beta) app and the game have done the job for you.

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