Jump to content
Sports Interactive Community

Recommended Posts

Posted (edited)

Hello, you may have to bear with me here as I am ok with pc software but not hugely knowledgeable about the hardware. I downloaded FM2019 via Xbox game pass pc. It installed as an app. Every time I try to start it up I get a black loading screen that stays on forever and my cpu usage spikes to 100%, largely it seems due to malware type protection. I have cleared the cache, reinstalled the game etc and just don't know how to fix it. I even tried updating graphics drivers etc. I cannot seem to find a way to turn off the malware protection or Windows defender, I am not even 100% sure what antivirus products are on the laptop. Can anyone help? It is driving me insane, I have been trying to fix it for about 6 hours. I think I have the minimum requirements to play the game but it just won't load and I need help. Thanks a lot. 

Edited by carlmc78

Share this post


Link to post
Share on other sites

Hi, anti-virus may interfere with FM19. Please read the following FAQ guildlines on how to list FM19 and Miscrosoft Game Pass as exception on your anti-virus  - 

 

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...