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Hi all, I have a brand new iMac and the game is recognising my graphics as low (one star). The avatar on the opening screen is extremely pixellated. This is strange, as the graphics were crystal clear on my eight-year-old and now defunct 2011 iMac.

The system I'm running is a 2019 21.5" iMac, with a 3.6Ghz quad-core Intel Core i3 processor, Retina 4k display, 8GB 2400MHz DDR4 RAM, and a Radeon Pro 555X (dedicated graphics) with 2GB of GDDR5 memory. The OS is Mojave 10.14.5.

Any ideas? Graphics should be running at much higher quality.

Edited by ChristmasTree83

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It is the weekend, so please be patient and the SI staff will get to this on Monday when they return to work.

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9 hours ago, FrazT said:

It is the weekend, so please be patient and the SI staff will get to this on Monday when they return to work.

Fair point well made.

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Can you double check if FM19 is using your dedicated graphics card  Radeon Pro 555X, please? You can check via FM > Game Status > System Information > GPU name

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11 hours ago, Jimmy Wong said:

Can you double check if FM19 is using your dedicated graphics card  Radeon Pro 555X, please? You can check via FM > Game Status > System Information > GPU name

Hi Jimmy, thanks for the reply... this is what I'm getting:

 

Screenshot 2019-06-17 at 21.36.29.png

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