Known issues and solutions - FAQ

[Matty___h]

Anyone fancy helping us with the 10 error????getting seriously knarcked off now

[Muzchap]

Hi can you post in the Technical Forum please...

hi

ive tried sorting out the demo. read all the posts here is my dxdiag log i just want to know my laptop will work with fm2009 i wanna play it but i need to know itll work

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System Information

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Time of this report: 11/14/2008, 22:17:40

Machine name: USER-5A8A29AB06

Operating System: Windows XP Home Edition (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.080814-1236)

Language: English (Regional Setting: English)

System Manufacturer: Notebook

System Model: MID2030

BIOS: Insyde Software MobilePRO BIOS Version 4.00.01

Processor: Intel® Pentium® 4 CPU 3.20GHz (2 CPUs)

Memory: 480MB RAM

Page File: 397MB used, 724MB available

Windows Dir: C:\WINDOWS

DirectX Version: DirectX 9.0c (4.09.0000.0904)

DX Setup Parameters: Not found

DxDiag Version: 5.03.2600.5512 32bit Unicode

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DxDiag Notes

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DirectX Files Tab: No problems found.

Display Tab 1: No problems found.

Sound Tab 1: No problems found.

Music Tab: No problems found.

Input Tab: No problems found.

Network Tab: No problems found.

--------------------

DirectX Debug Levels

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Direct3D: 0/4 (n/a)

DirectDraw: 0/4 (retail)

DirectInput: 0/5 (n/a)

DirectMusic: 0/5 (n/a)

DirectPlay: 0/9 (retail)

DirectSound: 0/5 (retail)

DirectShow: 0/6 (retail)

---------------

Display Devices

---------------

Card name: SiS M661FX

Manufacturer: SiS

Chip type: SiS 661

DAC type: Internal

Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_85991071&REV_00

Display Memory: 32.0 MB

Current Mode: 1024 x 768 (32 bit) (60Hz)

Monitor: Default Monitor

Monitor Max Res:

Driver Name: SiSGRV.dll

Driver Version: 6.14.0010.3860 (English)

DDI Version: 9 (or higher)

Driver Attributes: Final Retail

Driver Date/Size: 9/22/2008 04:47:04, 3473920 bytes

WHQL Logo'd: Yes

WHQL Date Stamp: n/a

VDD: n/a

Mini VDD: sisgrp.sys

Mini VDD Date: 9/22/2008 04:42:32, 323584 bytes

Device Identifier: {D7B71ED9-2070-11CF-D57C-93A5A1C2CB35}

Vendor ID: 0x1039

Device ID: 0x6330

SubSys ID: 0x85991071

Revision ID: 0x0000

Revision ID: 0x0000

Video Accel: ModeMPEG2_D ModeMPEG2_B ModeMPEG2_C ModeMPEG2_A ModeMPEG1_A

Deinterlace Caps: n/a

Registry: OK

DDraw Status: Enabled

D3D Status: Enabled

AGP Status: Enabled

DDraw Test Result: Not run

D3D7 Test Result: Not run

D3D8 Test Result: Not run

D3D9 Test Result: Not run

-------------

Sound Devices

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Description: Vinyl AC'97 Audio (WAVE)

Default Sound Playback: Yes

Default Voice Playback: Yes

Hardware ID: PCI\VEN_1039&DEV_7012&SUBSYS_85991071&REV_A0

Manufacturer ID: 1

Product ID: 100

Type: WDM

Driver Name: vinyl97.sys

Driver Version: 6.14.0001.4100 (English)

Driver Attributes: Final Retail

WHQL Logo'd: Yes

Date and Size: 4/8/2005 10:48:18, 179968 bytes

Other Files:

Driver Provider: VIA Technologies, Inc.

HW Accel Level: Full

Cap Flags: 0xB5B

Min/Max Sample Rate: 8000, 48000

Static/Strm HW Mix Bufs: 1, 0

Static/Strm HW 3D Bufs: 0, 0

HW Memory: 0

Voice Management: No

EAX 2.0 Listen/Src: No, No

I3DL2 Listen/Src: No, No

Sensaura ZoomFX: No

Registry: OK

Sound Test Result: Not run

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Sound Capture Devices

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Description: Vinyl AC'97 Audio (WAVE)

Default Sound Capture: Yes

Default Voice Capture: Yes

Driver Name: vinyl97.sys

Driver Version: 6.14.0001.4100 (English)

Driver Attributes: Final Retail

Date and Size: 4/8/2005 10:48:18, 179968 bytes

Cap Flags: 0x41

Format Flags: 0xCCC

-----------

DirectMusic

-----------

DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS

DLS Version: 1.00.0016.0002

Acceleration: n/a

Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port

Vinyl AC'97 Audio (WAVE), Software (Kernel Mode), Output, DLS, Internal

Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal

Registry: OK

Test Result: Not run

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DirectInput Devices

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Device Name: Mouse

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Device Name: Keyboard

Attached: 1

Controller ID: n/a

Vendor/Product ID: n/a

FF Driver: n/a

Poll w/ Interrupt: No

Registry: OK

-----------

USB Devices

-----------

+ USB Root Hub

| Vendor/Product ID: 0x1039, 0x7001

| Matching Device ID: usb\root_hub

| Service: usbhub

| Driver: usbhub.sys, 4/14/2008 12:00:00, 59520 bytes

| Driver: usbd.sys, 4/14/2008 12:00:00, 4736 bytes

----------------

Gameport Devices

----------------

------------

PS/2 Devices

------------

+ Standard 101/102-Key or Microsoft Natural PS/2 Keyboard

| Matching Device ID: *pnp0303

| Service: i8042prt

| Driver: i8042prt.sys, 4/14/2008 12:00:00, 52480 bytes

| Driver: kbdclass.sys, 4/14/2008 12:00:00, 24576 bytes

|

+ Terminal Server Keyboard Driver

| Matching Device ID: root\rdp_kbd

| Upper Filters: kbdclass

| Service: TermDD

| Driver: termdd.sys, 4/14/2008 04:43:22, 40840 bytes

| Driver: kbdclass.sys, 4/14/2008 12:00:00, 24576 bytes

|

+ PS/2 Compatible Mouse

| Matching Device ID: *pnp0f13

| Service: i8042prt

| Driver: i8042prt.sys, 4/14/2008 12:00:00, 52480 bytes

| Driver: mouclass.sys, 4/14/2008 12:00:00, 23040 bytes

|

+ Terminal Server Mouse Driver

| Matching Device ID: root\rdp_mou

| Upper Filters: mouclass

| Service: TermDD

| Driver: termdd.sys, 4/14/2008 04:43:22, 40840 bytes

| Driver: mouclass.sys, 4/14/2008 12:00:00, 23040 bytes

----------------------------

DirectPlay Service Providers

----------------------------

DirectPlay8 Modem Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)

DirectPlay8 Serial Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)

DirectPlay8 IPX Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)

DirectPlay8 TCP/IP Service Provider - Registry: OK, File: dpnet.dll (5.03.2600.5512)

Internet TCP/IP Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)

IPX Connection For DirectPlay - Registry: OK, File: dpwsockx.dll (5.03.2600.5512)

Modem Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

Serial Connection For DirectPlay - Registry: OK, File: dpmodemx.dll (5.03.2600.5512)

DirectPlay Voice Wizard Tests: Full Duplex: Not run, Half Duplex: Not run, Mic: Not run

DirectPlay Test Result: Not run

Registry: OK

-------------------

DirectPlay Adapters

-------------------

DirectPlay8 Modem Service Provider: 8599 AC'97 Modem_Agere

DirectPlay8 Serial Service Provider: COM3

DirectPlay8 TCP/IP Service Provider: Wireless Network Connection - IPv4 -

-----------------------

DirectPlay Voice Codecs

-----------------------

Voxware VR12 1.4kbit/s

Voxware SC06 6.4kbit/s

Voxware SC03 3.2kbit/s

MS-PCM 64 kbit/s

MS-ADPCM 32.8 kbit/s

Microsoft GSM 6.10 13 kbit/s

TrueSpeech 8.6 kbit/s

-------------------------

DirectPlay Lobbyable Apps

-------------------------

------------------------

Disk & DVD/CD-ROM Drives

------------------------

Drive: C:

Free Space: 113.9 GB

Total Space: 152.6 GB

File System: NTFS

Model: WDC WD1600BEVE-00UYT0

Drive: D:

Model: MATSHITA DVD-RAM UJ-831S

Driver: c:\windows\system32\drivers\cdrom.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 62976 bytes

--------------

System Devices

--------------

Name: PRISM 802.11g Wireless Adapter

Device ID: PCI\VEN_1260&DEV_3886&SUBSYS_003617CF&REV_01\3&61AAA01&0&50

Driver: n/a

Name: Texas Instruments PCI-1410 CardBus Controller

Device ID: PCI\VEN_104C&DEV_AC50&SUBSYS_85991071&REV_02\3&61AAA01&0&48

Driver: C:\WINDOWS\system32\DRIVERS\pcmcia.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 120192 bytes

Name: 8599 AC'97 Modem_Agere

Device ID: PCI\VEN_1039&DEV_7013&SUBSYS_85991071&REV_A0\3&61AAA01&0&16

Driver: C:\WINDOWS\system32\DRIVERS\AGRSM.sys, 2.01.0038.0000 (English), 2/20/2004 14:00:44, 1265388 bytes

Driver: C:\WINDOWS\AGRSMMSG.exe, 2.01.0038.0000 (English), 2/20/2004 14:00:28, 88363 bytes

Driver: C:\WINDOWS\agrsmdel.exe, 1.06.0006.0000 (English), 2/27/2004 13:58:20, 64512 bytes

Name: Vinyl AC'97 Codec Combo Driver (WDM)

Device ID: PCI\VEN_1039&DEV_7012&SUBSYS_85991071&REV_A0\3&61AAA01&0&17

Driver: C:\WINDOWS\system32\ksuser.dll, 5.03.2600.5512 (English), 4/14/2008 04:41:58, 4096 bytes

Driver: C:\WINDOWS\system32\ksproxy.ax, 5.03.2600.5512 (English), 4/14/2008 04:42:44, 129536 bytes

Driver: C:\WINDOWS\system32\drivers\ks.sys, 5.03.2600.5512 (English), 4/13/2008 23:46:38, 141056 bytes

Driver: C:\WINDOWS\system32\drivers\drmk.sys, 5.01.2600.5512 (English), 4/13/2008 23:15:16, 60160 bytes

Driver: C:\WINDOWS\system32\drivers\portcls.sys, 5.01.2600.5512 (English), 4/13/2008 23:49:42, 146048 bytes

Driver: C:\WINDOWS\system32\drivers\stream.sys, 5.03.2600.5512 (English), 4/13/2008 23:15:16, 49408 bytes

Driver: C:\WINDOWS\system32\wdmaud.drv, 5.01.2600.5512 (English), 4/14/2008 04:42:46, 23552 bytes

Driver: C:\WINDOWS\system32\drivers\vinyl97.sys, 6.14.0001.4100 (English), 4/8/2005 10:48:18, 179968 bytes

Name: SiS PCI to USB Enhanced Host Controller

Device ID: PCI\VEN_1039&DEV_7002&SUBSYS_85991071&REV_00\3&61AAA01&0&1B

Driver: C:\WINDOWS\system32\drivers\usbehci.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 30208 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 143872 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 59520 bytes

Driver: C:\WINDOWS\system32\hccoin.dll, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 7168 bytes

Name: SiS 7001 PCI to USB Open Host Controller

Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_85991071&REV_0F\3&61AAA01&0&19

Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 17152 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 143872 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 59520 bytes

Name: SiS 7001 PCI to USB Open Host Controller

Device ID: PCI\VEN_1039&DEV_7001&SUBSYS_85991071&REV_0F\3&61AAA01&0&18

Driver: C:\WINDOWS\system32\drivers\usbohci.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 17152 bytes

Driver: C:\WINDOWS\system32\drivers\usbport.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 143872 bytes

Driver: C:\WINDOWS\system32\usbui.dll, 5.01.2600.5512 (English), 4/14/2008 05:42:10, 74240 bytes

Driver: C:\WINDOWS\system32\drivers\usbhub.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 59520 bytes

Name: SiS M661FX

Device ID: PCI\VEN_1039&DEV_6330&SUBSYS_85991071&REV_00\4&1AFFAA3D&0&0008

Driver: C:\WINDOWS\system32\DRIVERS\sisgrp.sys, 6.14.0010.3860 (English), 9/22/2008 04:42:32, 323584 bytes

Driver: C:\WINDOWS\system32\sisgrv.dll, 6.14.0010.3860 (English), 9/22/2008 04:47:04, 3473920 bytes

Driver: C:\WINDOWS\system32\sis660.bin, 1/19/2006 01:34:04, 49152 bytes

Driver: C:\WINDOWS\system32\sis741.bin, 10/7/2005 06:13:36, 65536 bytes

Driver: C:\WINDOWS\system32\sis760.bin, 10/7/2005 06:13:36, 65536 bytes

Driver: C:\WINDOWS\system32\sisgl.dll, 6.14.0010.3860 (English), 9/22/2008 05:03:42, 1571001 bytes

Driver: C:\WINDOWS\system32\DRIVERS\srvkp.sys, 6.14.0010.3860 (English), 9/22/2008 05:04:00, 19072 bytes

Driver: C:\WINDOWS\system32\SiSBase.dll, 6.14.0010.3860 (Chinese), 9/22/2008 04:37:44, 49152 bytes

Driver: C:\WINDOWS\system32\SiSParse.dll, 6.14.0010.3860 (Chinese), 9/22/2008 04:38:04, 258048 bytes

Driver: C:\WINDOWS\system32\SiSInst.dll, 6.14.0010.3860 (Chinese), 9/22/2008 04:38:14, 172032 bytes

Driver: C:\WINDOWS\system32\SiSPIns2.dll, 6.14.0010.3860 (English), 9/22/2008 04:39:32, 9728 bytes

Name: SiS PCI IDE Controller

Device ID: PCI\VEN_1039&DEV_5513&SUBSYS_85991071&REV_00\3&61AAA01&0&15

Driver: C:\WINDOWS\system32\DRIVERS\pciidex.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 24960 bytes

Driver: C:\WINDOWS\system32\DRIVERS\atapi.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 96512 bytes

Driver: C:\WINDOWS\system32\DRIVERS\pciide.sys, 5.01.2600.0000 (English), 4/14/2008 12:00:00, 3328 bytes

Name: SiS 900-Based PCI Fast Ethernet Adapter

Device ID: PCI\VEN_1039&DEV_0900&SUBSYS_85991071&REV_91\3&61AAA01&0&20

Driver: C:\WINDOWS\system32\DRIVERS\sisnic.sys, 1.16.0000.0005 (English), 4/13/2008 22:05:40, 32768 bytes

Name: PCI standard host CPU bridge

Device ID: PCI\VEN_1039&DEV_0661&SUBSYS_00000000&REV_11\3&61AAA01&0&00

Driver: n/a

Name: SIS PCI to ISA bridge

Device ID: PCI\VEN_1039&DEV_0008&SUBSYS_00000000&REV_25\3&61AAA01&0&10

Driver: C:\WINDOWS\system32\DRIVERS\isapnp.sys, 5.01.2600.5512 (English), 4/14/2008 12:00:00, 37248 bytes

Name: SIS Processor to AGP Controller

Device ID: PCI\VEN_1039&DEV_0003&SUBSYS_00000000&REV_00\3&61AAA01&0&08

Driver: n/a

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DirectX Components

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ddraw.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 279552 bytes

ddrawex.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 27136 bytes

dxapi.sys: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 10496 bytes

d3d8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1179648 bytes

d3d8thk.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 8192 bytes

d3d9.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1689088 bytes

d3dim.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 436224 bytes

d3dim700.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 824320 bytes

d3dramp.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 590336 bytes

d3drm.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 350208 bytes

d3dxof.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 47616 bytes

d3dpmesh.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 34816 bytes

dplay.dll: 5.00.2134.0001 English Final Retail 4/14/2008 12:00:00 33040 bytes

dplayx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 229888 bytes

dpmodemx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 23552 bytes

dpwsock.dll: 5.00.2134.0001 English Final Retail 4/14/2008 12:00:00 42768 bytes

dpwsockx.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 57344 bytes

dplaysvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 29696 bytes

dpnsvr.exe: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 17920 bytes

dpnet.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 375296 bytes

dpnlobby.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 3072 bytes

dpnaddr.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 3072 bytes

dpvoice.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 212480 bytes

dpvsetup.exe: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 83456 bytes

dpvvox.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 116736 bytes

dpvacm.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 21504 bytes

dpnhpast.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 35328 bytes

dpnhupnp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 60928 bytes

dpserial.dll: 5.00.2134.0001 English Final Retail 4/14/2008 12:00:00 53520 bytes

dinput.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 158720 bytes

dinput8.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 181760 bytes

dimap.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 44032 bytes

diactfrm.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 394240 bytes

joy.cpl: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 68608 bytes

gcdef.dll: 5.01.2600.0000 English Final Retail 4/14/2008 12:00:00 76800 bytes

pid.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 35328 bytes

dsound.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 367616 bytes

dsound3d.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1293824 bytes

dswave.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 19456 bytes

dsdmo.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 181248 bytes

dsdmoprp.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 71680 bytes

dmusic.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 104448 bytes

dmband.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 28672 bytes

dmcompos.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 61440 bytes

dmime.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 181248 bytes

dmloader.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 35840 bytes

dmstyle.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 105984 bytes

dmsynth.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 103424 bytes

dmscript.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 82432 bytes

system.dll: 1.01.4322.2407 English Final Retail 9/30/2008 08:58:14 1232896 bytes

Microsoft.DirectX.Direct3D.dll: 9.05.0132.0000 English Final Retail 11/2/2008 00:27:07 473600 bytes

Microsoft.DirectX.Direct3DX.dll: 5.04.0000.3900 English Final Retail 11/2/2008 00:26:58 2676224 bytes

Microsoft.DirectX.Direct3DX.dll: 9.04.0091.0000 English Final Retail 11/2/2008 00:27:00 2846720 bytes

Microsoft.DirectX.Direct3DX.dll: 9.05.0132.0000 English Final Retail 11/2/2008 00:27:01 563712 bytes

Microsoft.DirectX.Direct3DX.dll: 9.06.0168.0000 English Final Retail 11/2/2008 00:27:01 567296 bytes

Microsoft.DirectX.Direct3DX.dll: 9.07.0239.0000 English Final Retail 11/2/2008 00:27:02 576000 bytes

Microsoft.DirectX.Direct3DX.dll: 9.08.0299.0000 English Final Retail 11/2/2008 00:27:02 577024 bytes

Microsoft.DirectX.Direct3DX.dll: 9.09.0376.0000 English Final Retail 11/2/2008 00:27:03 577536 bytes

Microsoft.DirectX.Direct3DX.dll: 9.10.0455.0000 English Final Retail 11/2/2008 00:27:04 577536 bytes

Microsoft.DirectX.Direct3DX.dll: 9.11.0519.0000 English Final Retail 11/2/2008 00:27:04 578560 bytes

Microsoft.DirectX.Direct3DX.dll: 9.12.0589.0000 English Final Retail 11/2/2008 00:27:07 578560 bytes

Microsoft.DirectX.DirectDraw.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 145920 bytes

Microsoft.DirectX.DirectInput.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 159232 bytes

Microsoft.DirectX.DirectPlay.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 364544 bytes

Microsoft.DirectX.DirectSound.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:08 178176 bytes

Microsoft.DirectX.AudioVideoPlayback.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:06 53248 bytes

Microsoft.DirectX.Diagnostics.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:07 12800 bytes

Microsoft.DirectX.dll: 5.04.0000.2904 English Final Retail 11/2/2008 00:27:06 223232 bytes

dx7vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 619008 bytes

dx8vb.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 1227264 bytes

dxdiagn.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 2113536 bytes

mfc40.dll: 4.01.0000.6140 English Final Retail 4/14/2008 12:00:00 924432 bytes

mfc42.dll: 6.02.4131.0000 English Final Retail 4/14/2008 12:00:00 1028096 bytes

wsock32.dll: 5.01.2600.5512 English Final Retail 4/14/2008 12:00:00 22528 bytes

amstream.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 70656 bytes

devenum.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 59904 bytes

dxmasf.dll: 6.04.0009.1133 English Final Retail 4/14/2008 12:00:00 498742 bytes

mciqtz32.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 35328 bytes

mpg2splt.ax: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 148992 bytes

msdmo.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 14336 bytes

encapi.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 20480 bytes

qasf.dll: 11.00.5721.5145 English Final Retail 10/18/2006 20:47:18 211456 bytes

qcap.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 192512 bytes

qdv.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 279040 bytes

qdvd.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 386048 bytes

qedit.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 562176 bytes

qedwipes.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 733696 bytes

quartz.dll: 6.05.2600.5596 English Final Retail 5/7/2008 05:12:40 1288192 bytes

strmdll.dll: 4.01.0000.3936 English Final Retail 4/14/2008 12:00:00 246814 bytes

iac25_32.ax: 2.00.0005.0053 English Final Retail 4/14/2008 12:00:00 199680 bytes

ir41_32.ax: 4.51.0016.0003 English Final Retail 4/14/2008 12:00:00 848384 bytes

ir41_qc.dll: 4.30.0062.0002 English Final Retail 4/14/2008 12:00:00 120320 bytes

ir41_qcx.dll: 4.30.0064.0001 English Final Retail 4/14/2008 12:00:00 338432 bytes

ir50_32.dll: 5.2562.0015.0055 English Final Retail 4/14/2008 12:00:00 755200 bytes

ir50_qc.dll: 5.00.0063.0048 English Final Retail 4/14/2008 12:00:00 200192 bytes

ir50_qcx.dll: 5.00.0064.0048 English Final Retail 4/14/2008 12:00:00 183808 bytes

ivfsrc.ax: 5.10.0002.0051 English Final Retail 4/14/2008 12:00:00 154624 bytes

mswebdvd.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 203776 bytes

ks.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:46:38 141056 bytes

ksproxy.ax: 5.03.2600.5512 English Final Retail 4/14/2008 04:42:44 129536 bytes

ksuser.dll: 5.03.2600.5512 English Final Retail 4/14/2008 04:41:58 4096 bytes

stream.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:15:16 49408 bytes

mspclock.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:09:52 5376 bytes

mspqm.sys: 5.01.2600.5512 English Final Retail 4/13/2008 23:09:52 4992 bytes

mskssrv.sys: 5.03.2600.5512 English Final Retail 4/13/2008 23:09:54 7552 bytes

swenum.sys: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 4352 bytes

mpeg2data.ax: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 118272 bytes

msvidctl.dll: 6.05.2600.5512 English Final Retail 4/14/2008 12:00:00 1428992 bytes

vbisurf.ax: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 30208 bytes

msyuv.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 16896 bytes

wstdecod.dll: 5.03.2600.5512 English Final Retail 4/14/2008 12:00:00 50688 bytes

------------------

DirectShow Filters

------------------

DirectShow Filters:

WMAudio Decoder DMO,0x00800800,1,1,,

WMAPro over S/PDIF DMO,0x00600800,1,1,,

WMA Voice Decoder DMO,0x00600800,1,1,,

Mpeg4s Decoder DMO,0x00800001,1,1,,

WMV Screen decoder DMO,0x00800001,1,1,,

WMVideo Decoder DMO,0x00800001,1,1,,

Mpeg43 Decoder DMO,0x00800001,1,1,,

Mpeg4 Decoder DMO,0x00800001,1,1,,

WMT MuxDeMux Filter,0x00200000,0,0,wmm2filt.dll,2.01.4026.0000

Full Screen Renderer,0x00200000,1,0,quartz.dll,6.05.2600.5596

DV Muxer,0x00400000,0,0,qdv.dll,6.05.2600.5512

Color Space Converter,0x00400001,1,1,quartz.dll,6.05.2600.5596

WM ASF Reader,0x00400000,0,0,qasf.dll,11.00.5721.5145

Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,11.00.5721.5145

AVI Splitter,0x00600000,1,1,quartz.dll,6.05.2600.5596

WMT AudioAnalyzer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.05.2600.5596

Indeo® video 5.10 Compression Filter,0x00200000,1,1,ir50_32.dll,5.2562.0015.0055

Windows Media Audio Decoder,0x00800001,1,1,msadds32.ax,8.00.0000.4487

AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.05.2600.5512

WMT Format Conversion,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

StreamBufferSink,0x00200000,0,0,sbe.dll,6.05.2600.5512

WMT Black Frame Generator,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596

Indeo® video 5.10 Decompression Filter,0x00640000,1,1,ir50_32.dll,5.2562.0015.0055

WMT Screen Capture filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000

Microsoft Screen Video Decompressor,0x00800000,1,1,msscds32.ax,8.00.0000.4487

MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.05.2600.5596

SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596

MPEG Layer-3 Decoder,0x00810000,1,1,l3codecx.ax,1.05.0000.0050

MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.05.2600.5512

AsyncEx,0x00200000,0,1,AsyncEx.ax,

ACELP.net Sipro Lab Audio Decoder,0x00800001,1,1,acelpdec.ax,1.04.0000.0000

File Source (MP3),0x00400000,0,1,MP3Source.ax,

Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.05.2600.5596

AVS Video Out,0x00200000,0,1,AVSVideoOutFilter3.ax,1.00.0000.0228

MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.05.2600.5596

File Source (Netshow URL),0x00400000,0,1,wmpasf.dll,11.00.5721.5145

WMT Import Filter,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000

DV Splitter,0x00600000,1,2,qdv.dll,6.05.2600.5512

Bitmap Generate,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

Windows Media Video Decoder,0x00800000,1,1,wmvds32.ax,8.00.0000.4487

Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.05.2600.5596

Windows Media Video Decoder,0x00800000,1,1,wmv8ds32.ax,8.00.0000.4000

WMT VIH2 Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

Record Queue,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

Windows Media Multiplexer,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASX file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASX v.2 file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145

NSC file Parser,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ACM Wrapper,0x00600000,1,1,quartz.dll,6.05.2600.5596

Windows Media source filter,0x00600000,0,2,wmpasf.dll,11.00.5721.5145

Video Renderer,0x00800001,1,0,quartz.dll,6.05.2600.5596

Frame Eater,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.05.2600.5512

Line 21 Decoder,0x00600000,1,1,qdvd.dll,6.05.2600.5512

Video Port Manager,0x00600000,2,1,quartz.dll,6.05.2600.5596

WST Decoder,0x00600000,1,1,wstdecod.dll,5.03.2600.5512

Video Renderer,0x00400000,1,0,quartz.dll,6.05.2600.5596

WM ASF Writer,0x00400000,0,0,qasf.dll,11.00.5721.5145

WMT Sample Information Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,5.03.2600.5512

Microsoft MPEG-4 Video Decompressor,0x00800000,1,1,mpg4ds32.ax,8.00.0000.4487

File writer,0x00200000,1,0,qcap.dll,6.05.2600.5512

WMT Log Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

WMT Virtual Renderer,0x00200000,1,0,wmm2filt.dll,2.01.4026.0000

DVD Navigator,0x00200000,0,2,qdvd.dll,6.05.2600.5512

Overlay Mixer2,0x00400000,1,1,qdvd.dll,6.05.2600.5512

AVI Draw,0x00600064,9,1,quartz.dll,6.05.2600.5596

.RAM file Parser,0x00600000,1,0,wmpasf.dll,11.00.5721.5145

WMT DirectX Transform Wrapper,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

G.711 Codec,0x00200000,1,1,g711codc.ax,5.01.2600.0000

MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.05.2600.5512

DV Video Decoder,0x00800000,1,1,qdv.dll,6.05.2600.5512

Indeo® audio software,0x00500000,1,1,iac25_32.ax,2.00.0005.0053

Windows Media Update Filter,0x00400000,1,0,wmpasf.dll,11.00.5721.5145

ASF DIB Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASF ACM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASF ICM Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASF URL Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASF JPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASF DJPEG Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

ASF embedded stuff Handler,0x00600000,1,1,wmpasf.dll,11.00.5721.5145

9x8Resize,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

WIA Stream Snapshot Filter,0x00200000,1,1,wiasf.ax,1.00.0000.0000

Allocator Fix,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

SampleGrabber,0x00200000,1,1,qedit.dll,6.05.2600.5512

Null Renderer,0x00200000,1,0,qedit.dll,6.05.2600.5512

WMT Virtual Source,0x00200000,0,1,wmm2filt.dll,2.01.4026.0000

WMT Interlacer,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

StreamBufferSource,0x00200000,0,0,sbe.dll,6.05.2600.5512

Smart Tee,0x00200000,1,2,qcap.dll,6.05.2600.5512

Overlay Mixer,0x00200000,0,0,qdvd.dll,6.05.2600.5512

AVI Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596

Uncompressed Domain Shot Detection Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.05.2600.5596

QuickTime Movie Parser,0x00600000,1,1,quartz.dll,6.05.2600.5596

Wave Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596

MIDI Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596

Multi-file Parser,0x00400000,1,1,quartz.dll,6.05.2600.5596

File stream renderer,0x00400000,1,1,quartz.dll,6.05.2600.5596

XML Playlist,0x00400000,1,0,wmpasf.dll,11.00.5721.5145

AVI Mux,0x00200000,1,0,qcap.dll,6.05.2600.5512

Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.05.2600.5596

File Source (Async.),0x00400000,0,1,quartz.dll,6.05.2600.5596

File Source (URL),0x00400000,0,1,quartz.dll,6.05.2600.5596

WMT DV Extract,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

WMT Switch Filter,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

WMT Volume,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

Stretch Video,0x00200000,1,1,wmm2filt.dll,2.01.4026.0000

Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.05.2600.5512

QT Decompressor,0x00600000,1,1,quartz.dll,6.05.2600.5596

MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.05.2600.5596

Indeo® video 4.4 Decompression Filter,0x00640000,1,1,ir41_32.ax,4.51.0016.0003

Indeo® video 4.4 Compression Filter,0x00200000,1,1,ir41_32.ax,4.51.0016.0003

WDM Streaming Data Transforms:

Microsoft Kernel Acoustic Echo Canceller,0x00000000,0,0,,

Microsoft Kernel GS Wavetable Synthesizer,0x00200000,1,1,,5.03.2600.5512

Microsoft Kernel DLS Synthesizer,0x00200000,1,1,,5.03.2600.5512

Microsoft Kernel DRM Audio Descrambler,0x00200000,1,1,,5.03.2600.5512

Video Compressors:

WMVideo8 Encoder DMO,0x00600800,1,1,,

MSScreen encoder DMO,0x00600800,1,1,,

WMVideo9 Encoder DMO,0x00600800,1,1,,

MSScreen 9 encoder DMO,0x00600800,1,1,,

DV Video Encoder,0x00200000,0,0,qdv.dll,6.05.2600.5512

Indeo® video 5.10 Compression Filter,0x00100000,1,1,ir50_32.dll,5.2562.0015.0055

MJPEG Compressor,0x00200000,0,0,quartz.dll,6.05.2600.5596

Cinepak Codec by Radius,0x00200000,1,1,qcap.dll,6.05.2600.5512

Intel 4:2:0 Video V2.50,0x00200000,1,1,qcap.dll,6.05.2600.5512

Intel Indeo® Video R3.2,0x00200000,1,1,qcap.dll,6.05.2600.5512

Intel Indeo® Video 4.5,0x00200000,1,1,qcap.dll,6.05.2600.5512

Indeo® video 5.10,0x00200000,1,1,qcap.dll,6.05.2600.5512

Intel IYUV codec,0x00200000,1,1,qcap.dll,6.05.2600.5512

Microsoft H.261 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512

Microsoft H.263 Video Codec,0x00200000,1,1,qcap.dll,6.05.2600.5512

Microsoft RLE,0x00200000,1,1,qcap.dll,6.05.2600.5512

Microsoft Video 1,0x00200000,1,1,qcap.dll,6.05.2600.5512

Audio Compressors:

WMA Voice Encoder DMO,0x00600800,1,1,,

WM Speech Encoder DMO,0x00600800,1,1,,

WMAudio Encoder DMO,0x00600800,1,1,,

IAC2,0x00200000,1,1,quartz.dll,6.05.2600.5596

IMA ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5596

PCM,0x00200000,1,1,quartz.dll,6.05.2600.5596

Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.05.2600.5596

ACELP.net,0x00200000,1,1,quartz.dll,6.05.2600.5596

DSP Group TrueSpeech,0x00200000,1,1,quartz.dll,6.05.2600.5596

Windows Media Audio V1,0x00200000,1,1,quartz.dll,6.05.2600.5596

Windows Media Audio V2,0x00200000,1,1,quartz.dll,6.05.2600.5596

GSM 6.10,0x00200000,1,1,quartz.dll,6.05.2600.5596

Messenger Audio Codec,0x00200000,1,1,quartz.dll,6.05.2600.5596

Microsoft G.723.1,0x00200000,1,1,quartz.dll,6.05.2600.5596

CCITT A-Law,0x00200000,1,1,quartz.dll,6.05.2600.5596

CCITT u-Law,0x00200000,1,1,quartz.dll,6.05.2600.5596

MPEG Layer-3,0x00200000,1,1,quartz.dll,6.05.2600.5596

Audio Capture Sources:

Vinyl AC'97 Audio (WAVE),0x00200000,0,0,qcap.dll,6.05.2600.5512

Midi Renderers:

Default MidiOut Device,0x00800000,1,0,quartz.dll,6.05.2600.5596

Microsoft GS Wavetable SW Synth,0x00200000,1,0,quartz.dll,6.05.2600.5596

WDM Streaming Capture Devices:

Vinyl AC'97 Audio (WAVE),0x00200000,2,2,,5.03.2600.5512

WDM Streaming Rendering Devices:

Vinyl AC'97 Audio (WAVE),0x00200000,2,2,,5.03.2600.5512

WDM Streaming Mixer Devices:

Microsoft Kernel Wave Audio Mixer,0x00000000,0,0,,

BDA CP/CA Filters:

Decrypt/Tag,0x00600000,1,0,encdec.dll,6.05.2600.5512

Encrypt/Tag,0x00200000,0,0,encdec.dll,6.05.2600.5512

XDS Codec,0x00200000,0,0,encdec.dll,6.05.2600.5512

Audio Renderers:

Vinyl AC'97 Audio (WAVE),0x00200000,1,0,quartz.dll,6.05.2600.5596

Default DirectSound Device,0x00800000,1,0,quartz.dll,6.05.2600.5596

Default WaveOut Device,0x00200000,1,0,quartz.dll,6.05.2600.5596

DirectSound: Vinyl AC'97 Audio (WAVE),0x00200000,1,0,quartz.dll,6.05.2600.5596

WDM Streaming System Devices:

Vinyl AC'97 Audio (WAVE),0x00200000,12,2,,5.03.2600.5512

[Muzchap]

Anyone fancy helping us with the 10 error????getting seriously knarcked off now

Please ring Customer Services... details in Page 1 of this thread.

[Jaeren]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

[dj2mmy]

So no help with the "already activated product" that makes it impossible for me to play this game?

[Matty___h]

Muzchap...can't actually phone the number, it doesn't connect and is just saying on my phone that the network is busy...are that many people having issues??? And was this game not properly tested? How comes so many people are having so many issues...this is absolutely atrotious IMO

[KevinLFC]

Neil thanks for that email. It has got that part but now I have to find it out why it goes black when I ctl Alt and Delete

[Swanny.]

I brought the game on friday and installed it last night, I updated my drivers, DirectX ect. Dowloaded the patch and installed the game, and it worked fine. Then when I tried to play it today, I clicked on the icon and it came up with an error message that said....

"The procedure entry point LookupPrivilegeA could not be located in the dynamic link labrary ADVAPI32"

Has anybody else had this had this problem and/or knows how to fix it?

Thanks in advance.

[Jaeren]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

[Muzchap]

So no help with the "already activated product" that makes it impossible for me to play this game?

This is being worked upon as we speak - at present we think we have a fix and are testing - sorry can't be more specific - hoping for release at 22:00 tonight

[Muzchap]

When I try downloading the microsoft thing, for the failed graphics error thing.

It says something like cannot unpack, what can I do?

I'm sorry - it's a microsoft product - all you can do is contact them. Normally the file downloads perfectly?

[Muzchap]

I brought the game on friday and installed it last night, I updated my drivers, DirectX ect. Dowloaded the patch and installed the game, and it worked fine. Then when I tried to play it today, I clicked on the icon and it came up with an error message that said....

"The procedure entry point LookupPrivilegeA could not be located in the dynamic link labrary ADVAPI32"

Has anybody else had this had this problem and/or knows how to fix it?

Thanks in advance.

Swanny - can you please post in the Technical Forum - you'll get better help there.

[dj2mmy]

Have you tried the online tool? http://keylookup.fm2009.softanchorinsight.com/

If so and you are still having problems, you will need to take a photo of the keycode, or scan and email to me.

PM me if you can do this...

This is being worked upon as we speak - at present we think we have a fix and are testing - sorry can't be more specific - hoping for release at 22:00 tonight

Thanks for information

[tomfawcett]

still waiting for a response to my posts, pls can anyone help.

my data editor isnt working. when i load it, it says,

"unable to load data resources!

cant find data folder"

i have posted this a couple of times can anyone help?

[aligula]

Muzchap,

Where am I most likely to get a reply then?

People all over are posting about this and nobody has had a reply.

Cheers

[Muzchap]

Muzchap...can't actually phone the number, it doesn't connect and is just saying on my phone that the network is busy...are that many people having issues??? And was this game not properly tested? How comes so many people are having so many issues...this is absolutely atrotious IMO

There are over 240,000 people activated and playing the game - yes we are experiencing some problems - these have been exacerbated by the keycode situation.

Ok - please visit www.sega.co.uk and raise a support ticket - you will get seen to I promise.

[shylock76]

Frustrating day so far, managed to pick the game up today and tried installing on my desktop running Vista, the InstallAnhwhere thing comes up and loads and then nothing...it doesnt launch into the installer, ive tried exploring the CD and trying 'setup' and 'autorun' but it just brings up the InstallAnywhere app again.

Ive tried it on my laptop with XP and it installs but i dont have alot of free RAM and no 3d graphics.

Any ideas to resolve??

[Hughesy92]

Hi - hmm not seen that error before anywhere - that's the game trying to launch.

Could you reboot try again and then perhaps send me a DXDIAG

HI Muzchap

Just pm'd you with the details.

Thanks for your help

[Swanny.]

Swanny - can you please post in the Technical Forum - you'll get better help there.

I already have and the reply I got was less than helpful. And I figured that more people would be reading this thread so I'd be more likely to get an answer.

[Muzchap]

still waiting for a response to my posts, pls can anyone help.

my data editor isnt working. when i load it, it says,

"unable to load data resources!

cant find data folder"

i have posted this a couple of times can anyone help?

Tom - please post in the Technical Forum

[gregdfc]

i have now got the patched installed and when i click on the icon its says 'fm.exe has encountered a problem and needs to close.

What should i do now??????????

[danyoung8]

muzchap could you reply to me please my original comment is on page 12

thanks

[Muzchap]

I already have and the reply I got was less than helpful. And I figured that more people would be reading this thread so I'd be more likely to get an answer.

Yes - but there is nobody who can assist you here - so please be patient in the Technical Forum

[Muzchap]

muzchap could you reply to me please my original comment is on page 12

thanks

Can you repost please.

[Muzchap]

i have now got the patched installed and when i click on the icon its says 'fm.exe has encountered a problem and needs to close.

What should i do now??????????

Hi Greg,

Sorry to say - but read the first page of this thread - comprehensively it's either direct x or your graphics card driver failing.

[wolvesfansam]

Ahh ok - so the download for the Patch is 'corrupt' please try this link:

http://sega.vo.llnwd.net/o15/u/nov2008patch/FM2009v9.1.0Patch.exe

Re-download the patch, apply it and then give me a shout if you're still experiencing problems

Still comes up with "error reading file block 138".

Anything else I can try?

[Liam13]

thanks muzchap..

but pardon my stupidity.. wot is windowed mode??

sorry.

[Muzchap]

Frustrating day so far, managed to pick the game up today and tried installing on my desktop running Vista, the InstallAnhwhere thing comes up and loads and then nothing...it doesnt launch into the installer, ive tried exploring the CD and trying 'setup' and 'autorun' but it just brings up the InstallAnywhere app again.

Ive tried it on my laptop with XP and it installs but i dont have alot of free RAM and no 3d graphics.

Any ideas to resolve??

Shylock - please read the Sticky in the Technical Forum - this explains how to get the installer running properly

[Matty___h]

what is the phone number for phone activation...again don't think ive seen this number (just been given the customer support number) but i have installed with uni brow or whatever its called, but i'm only ever given the option for online activation....

[gregdfc]

Hi Greg,

Sorry to say - but read the first page of this thread - comprehensively it's either direct x or your graphics card driver failing.

NO NO NO NO, i have downloaded the direct x from the site, so it will be my graphics, i thought that patch makes it work !!!!!

Will you be able to help me with it, or should i get a refund ???? because im not paying for a graphics card !

[danyoung8]

heres my original post muzchap:

hi muzchap i have been using http://keylookup.fm2009.softanchorinsight.com/ and it says i have the wrong key but does not give me a new one or say what is wrong. i dont have the equipment to send you a copy of my manuel but i can tell you what code im entering and ensure you it is what is on the back of my manuel so if that is wrong what should i do and if it is right then im lost

Thanks Dan

[Muzchap]

thanks muzchap..

but pardon my stupidity.. wot is windowed mode??

sorry.

Hi Liam.

Ahh ok - sorry - when the game takes up the full screen - that's called FullScreen mode (sorry if this comes across as patronising, it really isn't meant to), this takes up a lot of processing power - if running in windowed mode, the screen is smaller requiring less effort to drive the display - often resulting in less crashes. This will of course be fixed.

To enable windowed mode either:

From the menubar select 'Options' -> 'Preferences'.

or

Or if you launch the game, from the Game Introduction screen, select 'Preferences'.

then

Select the 'Display & Sound' section from the Tree Menu.

then

Under "Windows Settings" change the 'Display Mode' to 'Windowed' and then select 'Confirm'.

[Muzchap]

heres my original post muzchap:

hi muzchap i have been using http://keylookup.fm2009.softanchorinsight.com/ and it says i have the wrong key but does not give me a new one or say what is wrong. i dont have the equipment to send you a copy of my manuel but i can tell you what code im entering and ensure you it is what is on the back of my manuel so if that is wrong what should i do and if it is right then im lost

Thanks Dan

Dan - please PM the key - I'll see what I can do

[Muzchap]

NO NO NO NO, i have downloaded the direct x from the site, so it will be my graphics, i thought that patch makes it work !!!!!

Will you be able to help me with it, or should i get a refund ???? because im not paying for a graphics card !

Greg,

What graphics card do you have please - I'll try to assist

[danyoung8]

this probably shows my stupidly but what is PM?

thanks

[Muzchap]

what is the phone number for phone activation...again don't think ive seen this number (just been given the customer support number) but i have installed with uni brow or whatever its called, but i'm only ever given the option for online activation....

Matty - with the problem you are experiencing, Customer Services is the best place - I wouldn't recommend it - if it wasn't.

[fm09v.upset]

Does anyone know why my game keeps freezing? It happened before matches yesterday so i changed the graphics to low and played in 2D mode and was ok. But today same settings but freezing again and now in random places. It is a new laptop so shouldnt be a graphic probs anyway :confused: :confused:

But if anyone knows why this is happening or how to stop it would be greatly appreciated??? Im really starting to get annoyed as i cannot actually play the game and it took me from 2pm friday until 10pm last night to get the game activated!!! :mad:

[Muzchap]

Still comes up with "error reading file block 138".

Anything else I can try?

Sorry Sam - could you please post this in Technical - it will need somebody else to look at it

[Muzchap]

Does anyone know why my game keeps freezing? It happened before matches yesterday so i changed the graphics to low and played in 2D mode and was ok. But today same settings but freezing again and now in random places. It is a new laptop so shouldnt be a graphic probs anyway :confused: :confused:

But if anyone knows why this is happening or how to stop it would be greatly appreciated??? Im really starting to get annoyed as i cannot actually play the game and it took me from 2pm friday until 10pm last night to get the game activated!!! :mad:

Hi, it could be your graphics card.

Saying it's a new laptop doesn't prove anything - it could still have a graphics card only just able to play.

Please list your graphics card and ensure you have the latest drivers - also try running in windowed mode to see if that alleviates the problem.

[Matty___h]

ok mate...in that case, any other phone numbers for them?

[Mckay034]

DEAR DAN

I installed the graphics system link u gave me and i went to run it and it came up in a box

this setup executable has not been packed with files and settings. Please use the packer tool to build this executable

error code: S1001

IF U DONT HELP ME IM GOIN BACK 4 A REFUND

AND BUY FIFA MANAGER 09

REPLY ASAP

[wolvesfansam]

Sorry Sam - could you please post this in Technical - it will need somebody else to look at it

I have. No-one replies.

[gregdfc]

Greg,

What graphics card do you have please - I'll try to assist

I have the SIS one

Card name: SiS 651_661FX_741_760_760GX_M661FX_M661MX_M741_M760_M7 60GX

Manufacturer: SiS

Chip type: SiS 661FX Rev 01

DAC type: Internal

Device Key: Enum\PCI\VEN_1039&DEV_6330&SUBSYS_E0121631&REV_00

Display Memory: 64.0 MB

[wolvesfansam]

Sorry Sam - could you please post this in Technical - it will need somebody else to look at it

I have. No-one repies. And when they occasionly do it doesnt help...

[Neil Dejyothin]

Neil thanks for that email. It has got that part but now I have to find it out why it goes black when I ctl Alt and Delete

That's a different issue that we're still working on which doesn't always happen. If you can refrain from locking your PC you should be fine. There are some subtle workarounds as well, in terms of I think that doesn't happen if you have the game windowed or minimised to the taskbar. We'll be hoping to solve that for the next patch.

Glad to hear you're up and running otherwise.

[danyoung8]

Quote:

Originally Posted by danyoung8

heres my original post muzchap:

hi muzchap i have been using http://keylookup.fm2009.softanchorinsight.com/ and it says i have the wrong key but does not give me a new one or say what is wrong. i dont have the equipment to send you a copy of my manuel but i can tell you what code im entering and ensure you it is what is on the back of my manuel so if that is wrong what should i do and if it is right then im lost

Thanks Dan

Dan - please PM the key - I'll see what I can do

thanks for your help and this probably shows my stupidly but what is PM?

thanks

[KevinLFC]

why is my windowed mode greyed out?

[fm09v.upset]

Hi, it could be your graphics card.

Saying it's a new laptop doesn't prove anything - it could still have a graphics card only just able to play.

Please list your graphics card and ensure you have the latest drivers - also try running in windowed mode to see if that alleviates the problem.

Don't mean to sound stupid but how do i find out what graphics card iv got and what are my drivers?? :confused:

[gregdfc]

How to get a dxdiag result so we can see which graphics card you have

Click Start menu, choose Run

Type 'dxdiag' without the quotes and press enter

Once it has completed and DX Diag is showing, click "Save all information"

Save the text file (e.g. to your desktop)

Quit dxdiag, open the saved file in Notepad

Go to the "Edit" menu and choose "Select all"

Then go to the "Edit" menu again and choose "Copy"

Reply to this thread and paste the contents into the reply (press the "Ctrl" key and "V", or choose "paste" from the "Edit" menu in your browser)

PLEASE COPY ON A WORD DOCUMENT AND THEN COPY THE DEVICE SECTION ONLY (It takes up less room !)

[J lambden]

Hi (again!)

I have a problem that none of the SI peeps have mentioned yet.

When I load the demo after downloading the direct x thing from microsoft( link posted earlier), the game loads(slowly) and then where it usually loads in the bottom right hand corner of the screen, all that comes up is the first letter of the word "LOADING", "L". This is above the usuall ticker that goes round but this just flickers.

Any help PLEASE!