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Guys please help me i lanch Football manager 2019 and crashes and say that something working and shows this <<FM 2019 v19.3.4.1206437 (2019.05.26 15.46.03)>>

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Hi would you be able to attach the crash dump file, please? The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2019\crash dumps 

I would suggest you to read and follow the instruction from the FAQ below: 

Let us know how you get on, please. Thank you.

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On 29/05/2019 at 14:55, Jimmy Wong said:

Hi would you be able to attach the crash dump file, please? The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2019\crash dumps 

I would suggest you to read and follow the instruction from the FAQ below: 

Let us know how you get on, please. Thank you.

this still appears after updating graphics 

image.png

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Can you attach your crash dump file and Dxdiag, please? The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2019\crash dumps 

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Looking at your crash dump files, all of them came from the 19.3.4 version, we have released a new update recently 19.3.5, do you have any crash dump files which begans with "FM 2019 v19.3.5..."?

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12 hours ago, Jimmy Wong said:

Looking at your crash dump files, all of them came from the 19.3.4 version, we have released a new update recently 19.3.5, do you have any crash dump files which begans with "FM 2019 v19.3.5..."?

Still the same no progress!!

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Looking at your Dxdiag, It looks like you have two graphics card but one is showing. Can you confirm if your computer is meant to be running another graphics card other than the Intel HD Graphics 530, please?

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Hi can you download and install the latest Intel driver, please? - https://downloadcenter.intel.com/download/28888/Intel-Graphics-Windows-10-DCH-Drivers

We would suggest you to uninstall the graphics driver and reintall the latest version instead of updating the driver. Details on how to uninstall is here: 

 

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10 hours ago, Jimmy Wong said:

Hi can you download and install the latest Intel driver, please? - https://downloadcenter.intel.com/download/28888/Intel-Graphics-Windows-10-DCH-Drivers

We would suggest you to uninstall the graphics driver and reintall the latest version instead of updating the driver. Details on how to uninstall is here: 

 

thanks mate everything ok now!!!

 

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