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Nicoov35

Crash Dump after the last game of the season

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First, sorry for my bad english ...

I play FM19 since 11 season with a created club but after the last game of the season (few hours after), i receive a message with crash dump.

I already

- Deleted Preferences and Caches Folder

- Verified integrity of game files

 

Do you need the save and crash dump file ? others things ?

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Hi, it would be helpful for us if you can provide both the crash dump file and the save.

- For the crash dump file, you can attach the file on here. The crash dump file can be located at the following default location: C:\Users\[Your Windows Username]\Documents\Sports Interactive\Football Manager 2019\crash dumps 

- As for the save, can you upload it (just before it crashes) to SI Cloud Service, please?

 

Also, are you using any custom graphics/skins/faces/logos/kits? If so, as a test try removing them and see if it helps, please?

Let us know how you get on, please. Thanks.

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Just to confirm, what’s the file name of the save you’ve uploaded? 

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Nicolas Vallier - AS Piré sur Seiche (Save de Secours).fm

At the end of upload, i see the file is locked. it's ok ?

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I cannot see your save Nicolas Vallier - AS Piré sur Seiche (Save de Secours).fm on the cloud. Would you be able to upload the save again, please? Let us know when you have done so. Thanks.

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I did it but she said me " "PRB Uploads/Nicolas Vallier - AS Piré sur Seiche (Save de Secours).fm" is locked "

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That's odd, I can't see any issues at this end. In the meantime can you please upload the to a different file hosting site and send us the link so we can investigate?

Thanks.

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Hi have you tried the public beta before? If not, I suggest you go and try it first. Details on how to join - 

Let us know how you get on, please. Thank you.

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