Jump to content
Sports Interactive Community
splinky

Subscription is not recognised

Recommended Posts

I have signed up for the year subscription with Google Play, and have confirmed it is still active, but I am now getting adverts and notices to ask me to subscribe to see some of the data. I am using a Samsung Galaxy S8 with the latest version of Android available to me. I have uninstalled and reinstalled the FMdb app three or four times and getting the same problem. If this cannot be fixed then I will require a refund of the amount I've paid. 

Screenshot_20190203-151001_Google Play Store.jpg

Screenshot_20190203-151014_FMdB.jpg

Screenshot_20190203-151036_FMdB.jpg

Share this post


Link to post
Share on other sites

unfortunately everyone seems to be in the same boat, it went down in September but they're still selling subscriptions

theres almost a dozen posts like yours and nobody ever replies, the app is dead

Share this post


Link to post
Share on other sites

what worries me is it says reoccurring billing but won't recognise I'm already subscribed so I cant cancel it.

worried they're just going to keep charging every 12 months for an app that is abandoned.

in all honesty I dont want a refund, I just want the app to be fixed because it would be a useful tool.

5 months down time with multiple ignored posts though is insane.

Share this post


Link to post
Share on other sites

Really poor SI. Really poor. I've requested a refund of the subscription amount directly from Google.

Not used to this sort of bad service from SI or Sega to be honest.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Recently Browsing   0 members

    No registered users viewing this page.

×
×
  • Create New...