need more info Bad version of 2-D field screen

[3runhomer]

Two versions of the 2-D classic field screen randomly appear for games. There is a good version that is more zoomed, clear and makes full use of the screen size. And there is a bad version that is zoomed out more, shrinking the dots to an unacceptable level. The screen controls have no impact on which screen I see. It’s totally random. 

This is the bad version of the screen. Notice that the field doesn’t make full use of the screen, with wasted blue space around the field and the pointless colorful bars around the field.

 

[LazyWhippet]

I've seen this too - might be related to the size of pitch/arena?

[Declan Holbem]

Hi @3runhomer,

Can you please keep an eye out for the "good version" of the 2D match view and post a screenshot for comparison please?

I feel like this is stadium related, however its certainly something we can look into if it looks like its altering the size of the player icons etc 

Many Thanks,

Declan

 

[3runhomer]

Here’s a screenshot of the good view. 

Notice how it fills the screen, which on a small screen is important. 

[LazyWhippet]

Square pitch?

[Declan Holbem]

Appreciate that @LazyWhippet, I'll investigate this further today

@3runhomer can you please let me know what device you're using? Just so I can see if this is specific to the new iPad Pro's or if its simply a 2D pitch issue across devices

Many Thanks,

Declan 

[Declan Holbem]

Hi @LazyWhippet,

Can I check how often this issue is occurring? 

I've tried a game with Concord  however this issue doesn't recreate.

Notice you're playing as the away team, have you noticed any stadium issues when playing at home at all? 

Just trying to narrow down whether this is a stadium issue, which at the moment is looking unlikely 

Cheers,

Declan

[3runhomer]

On 30/01/2019 at 05:05, Declan Holbem said:

 

@3runhomer can you please let me know what device you're using? Just so I can see if this is specific to the new iPad Pro's or if its simply a 2D pitch issue across devices

Many Thanks,

Declan 

I have an iPad Air 2. 

[ss03]

On 26/01/2019 at 12:33, 3runhomer said:

Here’s a screenshot of the good view. 

Notice how it fills the screen, which on a small screen is important. 

I never get this view, I always get a variation of the 'bad view' depending on the size of the ground (I'm guessing)

Playing on a Huawei Mediapad M5

Edited February 1 by ss03

[Declan Holbem]

Thanks for the above info guys - 

I'll do some further testing in house as certainly seems to be an issue. if you come across any other odd variations of the 2D pitch view drop them in this chat as its great info for our dev team. 

In addition to this if you happen to see a trend / trigger that creates this issue again let me know 

Many Thanks,

Declan