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scwiffy

Substitutions

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On ios Touch.

 

If I select a replacement substitute it defaults to the bottom of the list (most unsuitable players) and is unresponsive or fiddly to scroll to top.

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Hi @scwiffy,

Is this during a quick sub or via tactics during a match?

Are you able to screen record the issue on your device and upload it to the thread at all?

Can you also let me know what device and screen size you are using please

That way we have a clear example of the issue that we can then try and recreate in house 

Many Thanks,

Declan

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On 25/01/2019 at 11:21, Declan Holbem said:

Hi @scwiffy,

Is this during a quick sub or via tactics during a match?

Are you able to screen record the issue on your device and upload it to the thread at all?

Can you also let me know what device and screen size you are using please

That way we have a clear example of the issue that we can then try and recreate in house 

Many Thanks,

Declan

 

On tactics screen.

Ipad mini 4

If you explain how or what to download to screen record then I will do it.

 

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Also not sure if it needs a separate thread but I've noticed......

- Occasional 3D games only showing shadow of ball and/or players

- Penalty shoot outs glitching (penalty taker sets-up then it just goes to tick or cross without showing shot)

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Hi @scwiffy 

As long as you have iOS 11 or higher you should be able to screen record on your device

To activate head to settings > control centre - Click on customise controls and select the green plus button next to Screen Recording 

Then to start a screen record :

Swipe up to access Control Centre, the screen recording app is the one that has a circle inside a circular frame. Press it and the countdown will begin. To end, simply swipe up and press the button again.

Let me know if any of that isn't clear. 

In regards to your other queries, the penalty shootout bug is known to us and is currently with our dev team who are working on a fix.

However the 3D shadow issue isn't something we've come across. So when that happens again, grab a screenshot of the issue and start a new topic. We can then look into it further for you 

Many Thanks,

Declan

 

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