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Kotoro

Crashes after submitting team

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Hi are you using custom database/graphics/logos/faces? Can you first try and remove them to see if it helps, please?

I would also suggest you to delete the caches and preferences folder, too. 

If the above don't work, can you attach your dxdiag, please?

Let us know how you get on, thank you.

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Hi Jimmy,

I am only using the default skins and graphics. I have deleted both the cache and preferences folder and I still get a crash before the march starts.

Please find attached my dxdig txt file.

 

Many thanks,

Edwin 

DxDiag 18 12 18.txt

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To confirm, you are not using custom database?

Can you upload your save (save just before it crashes) to SI Cloud Service, please? Let us know the name of the save once you have uploaded it.

Thank you

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Hi, 

Thanks for following this up. I do have the player database set at custom and players from top clubs in each country loaded. 

I have also uploaded my save game file, named 'Kotoro - Leyton Orient league one' 

Hope that helps, 

Edwin

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Hi The save you provided runs fine, we are able to go into the match without problem.

Just wondering what graphics level are you running the game? If it is 'high' can you try lowering it to 'medium' or 'low' and see if this helps, please?

Can you check if there is an update for your AMD graphics card, please? - 

I would suggest you to manually search for your graphics card instead of using auto checker provided by AMD.

Thanks.

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Hi there,

I went to "verify integrity of game files" in Steam and it said that 'one file could not be acquired' or something like that. 

Anyways re verified, fired up fm again and it works

 

Thanks for your help!

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