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laney25

samsung s9 note play touch?

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On 2018. 12. 11. at 오전 1시 44분, Luke Rumble said:

As the Samsung Note 9 is a mobile phone it will not be supported.

Hi, if I already bought Football Manager 2019 touch with Galaxy Note 9 . Can't get update ? I payed for this app and wanna get update .. is there no way ? if it is, there must be some solution. cuz it's not fair :/

I also have right to claim cuz you know. I'm also a consumer..

Edited by Daeseong Park

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Hi @Daeseong Park

If you email help@sega.co.uk they can proceed with a refund for you 

Explain that you purchased the app on a device that isn't supported and provide them with a proof of purchase receipt and they should be able to rectify it for you 

Hope that helps,

Declan

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On 10/12/2018 at 16:44, Luke Rumble said:

As the Samsung Note 9 is a mobile phone it will not be supported.

It may not be supported, but I do believe it'll run once copied over via an APK installation from a purchased account and compatible device.

Edited by daherlihy

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@daherlihy For obvious reasons we wouldn't recommend that (thats even if it works at all - as it isn't something we would have looked at here) and any issues that would then occur we wouldn't be able to offer support for.

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10 minutes ago, Luke Rumble said:

@daherlihy For obvious reasons we wouldn't recommend that (thats even if it works at all - as it isn't something we would have looked at here) and any issues that would then occur we wouldn't be able to offer support for.

Acknowledged the lack of support for any issues given the incompatibility. But it is accessible to and runs fine on some devices not on that list - happy to shed more light if needs be :)

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