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DAVID D

Multiple crashes during matches.

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Thanks for getting back in touch. I have deleted caches and pref, updated graphic card, reinstalled windows, verified files and pretty much everything I have seen suggested and had no joy. I have just checked caches and pref again and noticed they were there even though I had previously removed them. I removed again and went into game played 2 matches without crashing, came out of game and checked again and caches and pref were back again. Do they not permanently delete?

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No, they always come back when the game is relaunched. Sometimes the files inside can become corrupted, so we ask users to delete the folders so the files can be regenerated as new and working correctly. 

Can you please post your DxDiag for us? Details on how to do so here - https://community.sigames.com/faq/football-manager-2019/180_how-to/181_pc/how-to-find-my-system-dxdiag-r619/

Thanks. 

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