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Good Morning,

 

Since the new update my game crashes at two points every time, first it freezes on start up and to get round this i have to go back to windows and back on the game which seems to force it going through, it also does the same when when the players warm up and after a goal is scored and have to once again press the windows key and go back on the game to force it to continue? 

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Seems a problem related to the update, the three most probable causes are as follows:

- An issue related to graphics card drivers. We would suggest users uninstall and reinstall their graphics card drivers as shown here - https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-uninstall-and-reinstall-my-graphics-card-drivers-r405/

- An issue related to custom graphics/logos/skins and especially custom ad hoardings. We would suggest users remove all custom graphics/add-ons for the time-being to see if that stops the issue occurring.

- An anti-virus conflict related to the anti-virus program incorrectly identifying the update as a threat. There's a troubleshooting thread on how to change your settings, but some users have found that the only way to test this is to remove their current AV program (making sure Windows Defender is still active) then uninstall and reinstall FM - https://community.sigames.com/faq/football-manager-2018/134_how-to/138_pc/how-to-make-sure-that-an-anti-virus-program-isnt-interfering-with-steam-or-fm -r408/

Let us know how you get on with the above. Thanks. 

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Hello i have tried all of the above and still no change, how can it just stop working like this because of an update? I played it every day upto this update happening now its borderline unplayable

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Just to confirm, when you uninstalled and reinstalled the graphics card drivers, did you also remove the GeForce Experience? If not, please do so. 

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I hadnt done this, i have now done it again and still nothinghas changed, will there be a hotfix coming out for this as i see a lot of people having similar problems 

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