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Hey

my FM18 downloaded on my MacBook and when I went to launch it it came up with a white screen but I can hear the music from the game and have been the same for 3 hours 

any suggestions 

C2D77C40-9D3B-4055-9A75-F5DB538C529A.jpeg

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35 minutes ago, danielj.barton said:

Come on guys have had a hard week at work and spent 40 quid on this game 

image.jpg

How long is the white screen up, and are you trying to use custom graphics at all?

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Please send us your system information profile so we can review: 

 

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We are still collecting information at this time, please bear with us. 

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1 hour ago, stanleybasin said:

I've got the same issue. I loaded FM15 from steam and it works perfectly.

Please post your own thread for assistance. FM15 is not FM18.

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5 hours ago, danielj.barton said:

Any update on issue being resolved 

Not at the moment as its weekend, I'll keep in touch re: any progress.

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Not at the moment, we'll update if there is.

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On 15/11/2017 at 08:08, Lucas Weatherby said:

Not at the moment, we'll update if there is.

Please be patient, I will get back to you if theres any news :)

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Not right now, we will be in touch if there is any news. 

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Have you tried the 18.2 update ? 

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There hasn't been an update to the game - a fix would require one. I'll keep you updated, apologies for the inconvenience.

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i can't believe the lack of support you guys have given me since i brought up my issue with FM18, 

5 months and what has changed NOTHING coming from someone that loves the FM games its truly shocking by the lack of help from you guys 

i spent £40 on this game money which was earned by working hard at a job i hated and it feels like have been scammed out of 40 pounds 

All i wish for now is you help out people better then you have with me because they deserve it because without them you would be nothing.

Cheers Guys for scamming me out of 40 quid Thank You :applause: 

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Very sorry to hear you've been having issues all this time. The fact you've bought the game and not been able to resolve your issue must be very frustrating.

To confirm, are you trying to run any custom graphics/logos/skins etc? If so, do you have the same issue if they're removed?

Also have you tried deleting your cache and preferences folders as shown below?

Delete Cache
Delete Preferences

If the above doesn't work, one more thing which may be worth trying is launching the game in Windowed mode as shown here:

- Open Steam and access your Games Library
- Right-click on Football Manager 2018 -> Properties -> General -> Set Launch Options
- Type this in the box: -small_screen -windowed
- Click on OK, close the window and launch FM18 through Steam

See if that allows you to launch. If it doesn't, please confirm where exactly you purchased the game from originally (as in what retailer/website etc).

Thanks. 

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Hello i have not put on any custom graphics/logos or skins and have tried all things you told me to do and the issue is still there

I brought the game from amazon 

 

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Okay I've sent you a private message in regards to your issue. 

Please read and respond. 

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