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Gene

Regen Profile Photos Have Bizarre Backgrounds

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Here is the original thread highlighting the problem. We were told to post here since this seems Mac specific. Basically game generated pictures of players and staff have strange backgrounds. 

I'm running a macOS 10.12.4. I suspect it's an issue with the OS. Everything was in order, installed the OS update to 10.12.4, then fired up FM and found the graphics issue. Seems pretty clear it was the latest OSX update that caused the issue. 

Screen Shot 2017-05-06 at 9.09.14 AM.png

Screen Shot 2017-05-06 at 8.12.03 AM.png

Screen Shot 2017-05-06 at 8.10.42 AM.png

 

Edited by Gene

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Hi

I Have the same problem.

And now the game crashes when i'm playing a Match.

i have tried all, including delete cache and preferences folder, re-install the game... And keeps crashing in the matches. i have to reboot computer everytime.

So annoying...

Can anyone help?

TY

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On 2017-5-6 at 08:16, Gene said:

 

Here is the original thread highlighting the problem. We were told to post here since this seems Mac specific. Basically game generated pictures of players and staff have strange backgrounds. 

I'm running a macOS 10.12.4. I suspect it's an issue with the OS. Everything was in order, installed the OS update to 10.12.4, then fired up FM and found the graphics issue. Seems pretty clear it was the latest OSX update that caused the issue. 

Screen Shot 2017-05-06 at 9.09.14 AM.png

Screen Shot 2017-05-06 at 8.12.03 AM.png

Screen Shot 2017-05-06 at 8.10.42 AM.png

 

Please try verifying the game cache in Steam. 

14 hours ago, BapuSun said:

Hi

I Have the same problem.

And now the game crashes when i'm playing a Match.

i have tried all, including delete cache and preferences folder, re-install the game... And keeps crashing in the matches. i have to reboot computer everytime.

So annoying...

Can anyone help?

TY

You're describing a different issue, it is not the same problem?

Please post your own thread so I can help you.

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26 minutes ago, Lucas Weatherby said:

 

Please try verifying the game cache in Steam. 

 

Cache verified, while it didn't fix the problem it did have some sort of effect. 

 

 

Screen Shot 2017-05-08 at 9.42.08 AM.png

Screen Shot 2017-05-08 at 9.41.59 AM.png

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Ok, now in your game preferences please try clearing your cache and preferences and reboot FM. Let me know if that helps.

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16 minutes ago, Lucas Weatherby said:

Ok, now in your game preferences please try clearing your cache and preferences and reboot FM. Let me know if that helps.

Issue is still appearing. 

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Are you using a custom skin at all?

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7 hours ago, Lucas Weatherby said:

Are you using a custom skin at all?

Just using the default skin. 

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Any suggestions? This is still an issue despite trying everything under the sun. 

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Can you try verifying your game cache in Steam please?

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On 5/30/2017 at 12:09, Lucas Weatherby said:

Can you try verifying your game cache in Steam please?

Yeah mate, tried that again. Done it a few times in fact. I notice the background changes depending on if I'm using GPU assisted graphics or software.  

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Check you've installed all OS updates, this may be a driver problem from Apple in which case there is little we can do. 

If you turn off "Show pictures of players and staff who have been generated by the game", does this remove the corruption issue of the background? 

Other than this, you can try a reinstall. I suggested verifying game cache and it scans and checks all the files exist that should on an installation. It may be that you need to reinstall for the issue to resolve.

 

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