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Hi there

My game in Summer 2017 keeps crashing - not always at same point, but doesn't allow me to continue after a certain time. (normally after one to two continues).

Some edits to database were made with two clubs. Any help would be appreciated

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Can you upload your save to the FTP please? We will need to inspect your save. Please let us know what date your save crashes, and what folder you uploaded the save to, and the name of the save. Thanks

 

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30 minutes ago, Lucas Weatherby said:

Can you upload your save to the FTP please? We will need to inspect your save. Please let us know what date your save crashes, and what folder you uploaded the save to, and the name of the save. Thanks

 

Hi there

It keeps coming up with critical file transfer error when I try to transfer?

 

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2 minutes ago, Alexanderj90 said:

Hi there

It keeps coming up with critical file transfer error when I try to transfer?

 

Could you use filedropper instead in that case?

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6 minutes ago, Lucas Weatherby said:

Could you use filedropper instead in that case?

Hi Lucas

Uploaded on Filedropper - titled SassTor.fm (http://www.filedropper.com/sassnew)

Game is stored in '/Users/Green/Documents/Sports Interactive/Football Manager 2017/games/'

It's on 13th July 2017. Normally crashes that day, but has made it to 14th now - always crashes at 9/10am.

Thanks

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Hi, I've sent you a PM. Please let me know how you get on. 

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59 minutes ago, Lucas Weatherby said:

Hi, I've sent you a PM. Please let me know how you get on. 

Hi Lucas.

Unfortunately, problem re-occured - this time at 8am on 14th.

Thanks

Alexander

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Unfortunately the save has appeared to hit a double whammy here :( We are aware of this second issue you mention having checked it here, and are looking into this at the moment. Apologies but I have no workarounds for you on this right now. Please be patient and we'll get back to you on this soon.

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20 hours ago, Lucas Weatherby said:

Unfortunately the save has appeared to hit a double whammy here :( We are aware of this second issue you mention having checked it here, and are looking into this at the moment. Apologies but I have no workarounds for you on this right now. Please be patient and we'll get back to you on this soon.

Hi Lucas

Is there any timeframe on how long a workaround might take?

Thanks

Alexander

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Just now, Alexanderj90 said:

Is there any timeframe on how long a workaround might take?

I'm out of office at the moment, have you tried updating the public-beta to confirm this is still an issue? 

 

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1 hour ago, Lucas Weatherby said:

I'm out of office at the moment, have you tried updating the public-beta to confirm this is still an issue? 

 

Hi Lucas

I've checked and updated Beta, but save/game still having issue at same point.

Thanks

 

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1 minute ago, Alexanderj90 said:

I've checked and updated Beta, but save/game still having issue at same point.

Thanks, I believe this is related to one of the couple of isolated issues we have reported we are still working on. Will get back to you tomorrow. Thanks.

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On 05/03/2017 at 23:43, Lucas Weatherby said:

Unfortunately the save has appeared to hit a double whammy here :( We are aware of this second issue you mention having checked it here, and are looking into this at the moment. Apologies but I have no workarounds for you on this right now. Please be patient and we'll get back to you on this soon.

Hi Lucas

Any update yet?

 

 

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3 hours ago, Alexanderj90 said:

Any update yet?

There hasn't been an update yet but I'll update the thread when that happens for you. Hopefully not too much longer now, please bear with us.

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