Staf9 Posted September 26, 2011 Share Posted September 26, 2011 Having the same problem as Loversleaper. Can't even open the bloody thing The Steam website won't even open, everything else works fine. this will be fobbed off with the excuse that it was due to a surprise high level number of people trying to register early on steam Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 this will be fobbed off with the excuse that it was due to a surprise high level number of people trying to register early on steam Hardly, Steam has already coped with far bigger numbers than FM will ever produce. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 Having the same problem as Loversleaper. Can't even open the bloody thing The Steam website won't even open, everything else works fine. I just went to it with no problem, worth trying with a different browser? or it may be something simple like cookies. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 I just went to it with no problem, worth trying with a different browser? or it may be something simple like cookies. Already tried 3 browsers, cache cleaned etc, still nothing. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 Is there anybody else here who can't access the Steam website? not sure what to suggest but it does seem you have a problem peculiar to you if there's a single website you can't access. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Steam itself still won't open at all. Just says 'cannot connect to the network', and because I removed that file in the install folder, I can't even get in to put it in offline mode. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 I can get at the Steam site through a proxy btw Link to post Share on other sites More sharing options...
themadsheep2001 Posted September 26, 2011 Share Posted September 26, 2011 It's actually more like 2-3 pages of people posting a,b,or c, the other 34-35 pages are probably made up of people arguing amongst themselves Yep, been repeating itself for a good while, they said what needed to be said already, no point in repeating himself Kriss, cant get on to the Steam website, can get online with steam program but the Store, News and Community pages are all down Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Yep, been repeating itself for a good while, they said what needed to be said already, no point in repeating himselfKriss, cant get on to the Steam website, can get online with steam program but the Store, News and Community pages are all down Are you on BT for your ISP? Looking at the forum, it seems no-one with BT can get on the site atm. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 Yep, been repeating itself for a good while, they said what needed to be said already, no point in repeating himselfKriss, cant get on to the Steam website, can get online with steam program but the Store, News and Community pages are all down I'm looking at them now with no problem so I'm completely at a loss as to why you can't:confused: Link to post Share on other sites More sharing options...
SnakeXe Posted September 26, 2011 Share Posted September 26, 2011 Kriss, cant get on to the Steam website, can get online with steam program but the Store, News and Community pages are all down Same for me actually - that's never happened before. Link to post Share on other sites More sharing options...
themadsheep2001 Posted September 26, 2011 Share Posted September 26, 2011 Are you on BT for your ISP? Looking at the forum, it seems no-one with BT can get on the site atm. as a matter of fact I am on BT. Cheers for that bit of info Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 and it looks like both BT and Steam are ignoring the problems. Wonderful.... Link to post Share on other sites More sharing options...
Smurf Posted September 26, 2011 Share Posted September 26, 2011 Working fine for me on Firefox. Logged in no problemo. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Working fine for me on Firefox. Logged in no problemo. Are you on BT though? Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Can't log into the Steam site using the proxy though Link to post Share on other sites More sharing options...
Smurf Posted September 26, 2011 Share Posted September 26, 2011 I don't know I'm in work. Not sure who they use. Perhaps contact BT? Could be an issue with them. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 Yeh, looking at that it seems BT Infinity is the culprit, a few conspiracy theories floating around too. e.g. "Might have nothing to do with it but it seems a bit of a coincidence that this stated pretty much when they launched onlive uk, which is partnered with BT. " Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Yeh, looking at that it seems BT Infinity is the culprit, a few conspiracy theories floating around too. e.g."Might have nothing to do with it but it seems a bit of a coincidence that this stated pretty much when they launched onlive uk, which is partnered with BT. " Not just Infinity, I'm on a standard package. The above really wouldn't suprise me though in this day and age. Link to post Share on other sites More sharing options...
Loversleaper Posted September 26, 2011 Share Posted September 26, 2011 I just went to it with no problem, worth trying with a different browser? or it may be something simple like cookies. I cleared all those things, Kriss, a lot of us weren't born yesterday. If you google "steam offline error" you might get surprised at how many sites (not just Steam) that discuss this problem so for sure I am not alone, I don't know how far back it goes but the earilest post I saw was from september 2007. The funny thing is that now (just checked again after clearing the few cookies I have accumulated since last night) when I hit either the steam icon or the FM11 icon it now reads "steam is already running, you may only run one copy of steam at a time...". I better get a hold of Steam support, I just hope they don't put me through the whole clear cache's, clear blobs & clear cookies again because then I will have to do the whole dance & charade again... Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 The general gist I'm getting from looking around is that BT have deliberately blocked the Steam store and anything related to it because with the sale on, they don't want people 'clogging up' the lines by downloading large files, which if true will have just lost BT a customer. Absolute disgrace. Link to post Share on other sites More sharing options...
milnerpoint Posted September 26, 2011 Share Posted September 26, 2011 Hardly, Steam has already coped with far bigger numbers than FM will ever produce. exactly, people need to remember FM is a very small fish in a huge pond when your talking about steam, far bigger games with bigger audiences have been released on steam without any server issues. FM is not going to bring down steam, it prob wont even touch the sides so to speak. Link to post Share on other sites More sharing options...
Crispypaul Posted September 26, 2011 Share Posted September 26, 2011 I think its a bit odd that its been commented that the reason SI/Sega have gone with Steam is to increase their profits. That's kinda the point of a company, y'know, to make money and that. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 The general gist I'm getting from looking around is that BT have deliberately blocked the Steam store and anything related to it because with the sale on, they don't want people 'clogging up' the lines by downloading large files, which if true will have just lost BT a customer. Absolute disgrace. I know we used to get huge problems on FML because certain ISP's throttled to control traffic, BT were the worst followed closely by Virgin, it's scandalous tbh. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 I cleared all those things, Kriss, a lot of us weren't born yesterday. If you google "steam offline error" you might get surprised at how many sites (not just Steam) that discuss this problem so for sure I am not alone, I don't know how far back it goes but the earilest post I saw was from september 2007. The funny thing is that now (just checked again after clearing the few cookies I have accumulated since last night) when I hit either the steam icon or the FM11 icon it now reads "steam is already running, you may only run one copy of steam at a time...".I better get a hold of Steam support, I just hope they don't put me through the whole clear cache's, clear blobs & clear cookies again because then I will have to do the whole dance & charade again... At this stage I'd be doing a complete clean reinstall of Steam after deleting every trace of it tbh Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 I know we used to get huge problems on FML because certain ISP's throttled to control traffic, BT were the worst followed closely by Virgin, it's scandalous tbh. What a joke. Do they not get the fact that people use the internet for gaming? Edit- just run a tracert on the IP address and it just says 'General Failure'. Looks like BT are going to be getting an angry phonecall. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Loversleaper- if you can get to it, try logging in with your username in lowercase. Apparently it fixes the problem. Link to post Share on other sites More sharing options...
Loversleaper Posted September 26, 2011 Share Posted September 26, 2011 Loversleaper- if you can get to it, try logging in with your username in lowercase. Apparently it fixes the problem. I have already stated that when I hit the icons I can't even get to that stage, when I goto start>steam>exit steam it still reads "steam is already running...". The only real option I have left is to unistall and try to reinstall. I can't download at the office and will have to wait untill tonight when I get home, I was hoping that others that have steam problems try this and get back if this is a feasible solution... Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 I have already stated that when I hit the icons I can't even get to that stage, when I goto start>steam>exit steam it still reads "steam is already running...". The only real option I have left is to unistall and try to reinstall. I can't download at the office and will have to wait untill tonight when I get home, I was hoping that others that have steam problems try this and get back if this is a feasible solution... Looks like you're in the same boat as me then Link to post Share on other sites More sharing options...
Loversleaper Posted September 26, 2011 Share Posted September 26, 2011 Looks like you're in the same boat as me then Have you tried to uninstall and then reinstall as suggested? Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Unfortunately, as a BT 'customer' I can't get on the Steam site. Link to post Share on other sites More sharing options...
Kriss Posted September 26, 2011 Share Posted September 26, 2011 I have already stated that when I hit the icons I can't even get to that stage, when I goto start>steam>exit steam it still reads "steam is already running...". Tried ending task on Steam.exe in Task Manager? Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Managed to get the install file through the Proxy, and now I just get 'Steam.exe (main exception): To run Steam you must first connect to the internet'. Well I am connected to the internet or I wouldn't be posting this. Edit- Peerblock doesn't like Steam for some reason :confused: Disabled it and it's working (I think). Link to post Share on other sites More sharing options...
Scab Posted September 26, 2011 Share Posted September 26, 2011 If BT is blocking Steam on network level, no amount of fiddling client-side will fix it. Needs to be addressed by BT. If you can bounce via a proxy/vpn that would bypass the block, but yeah, you'd need to do that for all traffic to/from Steam. Link to post Share on other sites More sharing options...
Loversleaper Posted September 26, 2011 Share Posted September 26, 2011 Tried ending task on Steam.exe in Task Manager? Steam doesn't pop up in task manager before I try to either run it or exit it, when I end task on it then it just removes the "steam is already running..." message. There is no Steam.exe file in task manager... Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 @Scab- I take it there's no law etc that can prevent this from happening? Link to post Share on other sites More sharing options...
Scab Posted September 26, 2011 Share Posted September 26, 2011 No clue to be honest. I wouldn't think intentional blocking of specific commercial services would fly. Though it may just be a network issue that BT will (eventually) resolve once they're informed and have had it investigated. Link to post Share on other sites More sharing options...
milnerpoint Posted September 26, 2011 Share Posted September 26, 2011 yeah i dont think BT would legally be allowed to block Steam, there would be no good reason for it really, its not a bandwidth hog or anything, i would imagine its an issue with the BT network in your area, i'm on normal BT where i am and im having no issues with steam or the website. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 yeah i dont think BT would legally be allowed to block Steam, there would be no good reason for it really, its not a bandwidth hog or anything, i would imagine its an issue with the BT network in your area, i'm on normal BT where i am and im having no issues with steam or the website. It's not just my area. It's widespread. There's a thread on the BT forums (where BT haven't even bothered to give us a proper explanation), and there's people on the Steam forums who can't access it either. Link to post Share on other sites More sharing options...
themadsheep2001 Posted September 26, 2011 Share Posted September 26, 2011 It's not just my area. It's widespread. There's a thread on the BT forums (where BT haven't even bothered to give us a proper explanation), and there's people on the Steam forums who can't access it either. Yeah, something about this really stinks at the moment Link to post Share on other sites More sharing options...
milnerpoint Posted September 26, 2011 Share Posted September 26, 2011 It's not just my area. It's widespread. There's a thread on the BT forums (where BT haven't even bothered to give us a proper explanation), and there's people on the Steam forums who can't access it either. Sorry i hadnt looked up the problem really i was just throwing a post out there, its very strange tho, like i say im on bog standard out the box net from BT up here in Aberdeen but i dont have any issues at all. You got a link at all for the problems? My old mans a BT tech, he could maybe offer some help if i can point him in the right direction to the problem. Link to post Share on other sites More sharing options...
Loversleaper Posted September 26, 2011 Share Posted September 26, 2011 It's not just my area. It's widespread. There's a thread on the BT forums (where BT haven't even bothered to give us a proper explanation), and there's people on the Steam forums who can't access it either. milnerpoint lives in heaven ... I can't think of any good car analogies that could explain what is going on right now... Link to post Share on other sites More sharing options...
milnerpoint Posted September 26, 2011 Share Posted September 26, 2011 i do seem to get the luck eh!! Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Sorry i hadnt looked up the problem really i was just throwing a post out there, its very strange tho, like i say im on bog standard out the box net from BT up here in Aberdeen but i dont have any issues at all. You got a link at all for the problems? My old mans a BT tech, he could maybe offer some help if i can point him in the right direction to the problem. Well here's the BT thread: http://community.bt.com/t5/BT-Infinity/BT-Wont-connect-to-Steam-Webpage-s/td-p/291741/page/5 The problem is you can't access www.steampowered.com, nor can you access the Store/Community from the Steam client itself. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 milnerpoint lives in heaven ...I can't think of any good car analogies that could explain what is going on right now... I can. Car dealership where everyone buys their car from are deliberately omitting one make of car to promote another. Link to post Share on other sites More sharing options...
Loversleaper Posted September 26, 2011 Share Posted September 26, 2011 Sorry i hadnt looked up the problem really i was just throwing a post out there... I hope you don't mind if I copy/paste this part and store it away somewhere... My old mans a BT tech, he could maybe offer some help if i can point him in the right direction to the problem. Anything word from pops? I am not in the UK, so it might be a global problem and might not really have anything to do with BT. Maybe Steam is just updating...? Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 I hope you don't mind if I copy/paste this part and store it away somewhere... Anything word from pops? I am not in the UK, so it might be a global problem and might not really have anything to do with BT. Maybe Steam is just updating...? Steam's not just updating, it works apart from the store, news and community, and that's both on the client and on the website which won't work at all. Link to post Share on other sites More sharing options...
milnerpoint Posted September 26, 2011 Share Posted September 26, 2011 I hope you don't mind if I copy/paste this part and store it away somewhere... Anything word from pops? I am not in the UK, so it might be a global problem and might not really have anything to do with BT. Maybe Steam is just updating...? Just make sure and use it at the right time hahahaha Ive asked him about the issue and emailed him the link so knows what im going on about, i doubt he is going to offer any quick solutions if its an issue with the BT network but im hoping at the least he can tell me they are aware of it or that it is something he has been working on, ill get back to you guys when i hear from him. Link to post Share on other sites More sharing options...
metal_guitarist Posted September 26, 2011 Share Posted September 26, 2011 Just make sure and use it at the right time hahahahaIve asked him about the issue and emailed him the link so knows what im going on about, i doubt he is going to offer any quick solutions if its an issue with the BT network but im hoping at the least he can tell me they are aware of it or that it is something he has been working on, ill get back to you guys when i hear from him. Thanks, much appreciated. Link to post Share on other sites More sharing options...
pigfacemonkeyman Posted September 26, 2011 Share Posted September 26, 2011 Managed to get the install file through the Proxy, and now I just get 'Steam.exe (main exception): To run Steam you must first connect to the internet'. Well I am connected to the internet or I wouldn't be posting this.Edit- Peerblock doesn't like Steam for some reason :confused: Disabled it and it's working (I think). It's on this list:https://support.steampowered.com/kb_article.php?ref=9828-SFLZ-9289 Link to post Share on other sites More sharing options...
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