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Found 7 results

  1. Hi everyone, thanks for visiting the Match AI Forum, Just a quick reminder to please attach a PKM when raising a match issue on the forums. We use PKM's to further investigate issues, as that is what contains the unique match data. We may ask for multiple PKM's for the same raised issue, this is because the more examples we have, the better chance we have of fixing it. What is a PKM? - This is a saved copy of a match that has already been played, allowing us to watch back with the same outcomes you've experienced. You can get a PKM by clicking the 'Save Match' button on the matc
  2. Hi everyone, thanks for visiting the Match AI Forum. Just a quick reminder to please attach a PKM when raising a match issue on the forums. We use PKM's to further investigate issues, as that is what contains the unique match data. We may ask for multiple PKM's for the same raised issue, this is because the more examples we have, the higher the chances of the Development Team being able to find a balanced fix. What is a PKM? - This is a saved copy of a match that has already been played, allowing us to watch back with the same outcomes you've experienced. You can get a PKM by cl
  3. If you are having top screen flickering during matches, please try one of the following: Turn on Anti-Aliasing Change to either Windowed Mode or Maximised Borderless Windowed mode Increase Graphics Quality to Low or Medium These options above should allow you to continue playing with the 3D match engine while we look into the issue with flickering on Very Low graphics. Please report here in this thread if any of the above has worked for you, and what you have tried. Thanks.
  4. Before posting an issue within this forum, it may help to try the topics listed within the FAQ. If you are still unable to resolve your problem on a Mac, then please post your own thread within this forum, with the following information: Mac System Model Identifer, Processor, RAM, Graphics card and VRAM, OS Version Number. You can find these within the System Information application. On older Mac OSX versions, this may be called System Profiler. We may at times, ask you to save your system profile and attach to a post if we need to look in more d
  5. If this happens with your game, you become 'stuck' when you've Alt+Tabbed out of the game and returned to the game please press the following keys together to refresh the skin and solve the issue: 'Shift' + 'R' To use the above solution, you need to go the preferences and from within there, click the drop down [Preferences > Interface] and under the [Appearance] section, you need to tick the box "Reload skin when confirming in Preferences". This will reload the skin when confirming the preferences anyway. You will now also be able to press [sHIFT + R] whilst in a game too. If that doesn'
  6. Game Start Tech Questions and Help I’ve encountered a crash dump on launching the game If nothing happens when you first try launching the game I’ve encountered a crash dump message whilst processing the game I keep getting crash dump messages at random points within the game I've encountered a crash dump whilst going to or playing a match I’m encountering a Steam error message when launching the game Black Screen on Game Launch To easily search this forum for an answer to your question, on your keyboard press 'Ctrl' + 'F' (or 'cmd' + 'F' on Mac) to open a search box in your browser.
  7. IF YOU ARE HAVING AN ISSUE WITH THE GAME CRASHING GOING INTO, OR DURING A MATCH ON EL CAPITAN AND YOU HAVE AN NVIDIA CARD, PLEASE READ:- There is a known issue on El Capitan with Macs using NVIDIA graphic cards suffering from crashes going into, or during a match. This is currently under investigation. We have found that the crashes are caused by faulty NVIDIA drivers that are affecting other games as well. Until Apple and NVIDIA can roll out a fix for the problem, we have the following workaround for any users suffering from this issue: - Reduce the windowed mode resolution of the g
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