How long is this going to take to resolve?
The longer it’s taking to resolve, the more money you’re wasting of the people that have paid to play this game. People should be compensated for this as it’s taking far too long to resolve.
Before an update goes live, it should be trialed and tested. And of course, whilst it’s difficult to come across technical issues instantly, there should be a contingency if things go wrong. I.e. in this scenario where the game is now unplayable, revert back to the previous update until the issue of loading a saved game is resolved (as suggested above).
