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Kate Edwards

SI Staff
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    Sports Interactive QA

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  1. Hello! Thank you for getting in contact about this. From the save uploaded, was the match in question the one against Bonnyrigg Rose? If so, do you by any chance have the pkm of that match?
  2. Thank you for providing the save and all the information. This is now under investigation.
  3. Hello! Thank you for getting in contact about this. Could you please send in the save where you are having issues and we can take a look?
  4. Could we possibly get a save sent in, so we can take a look into this? It's probably for the best that we double check what's going on there.
  5. Hi @mhedwards93 Thank you for getting in contact and bringing this to our attention. Could you please provide a save for us of this so we can to look into it?
  6. Hello @Enar! Thank you for getting in contact and raising this. Would you be able to send in a save of the careers you're mentioning here so that we can take a look into them please?
  7. Hi @estiga01 Thank you for getting in touch and bringing this to our attention. I can see this in the save as well. Do you by any chance have a save from before the game, and/or possibly a saved PKM of the match?
  8. Can you please let us know whether the device you're transferring from is iOS or Android, and let us know the same for the device you're transferring to?
  9. @Massive Champion If you go into [Settings] in your device and then - [Your_Name] - [iCloud] - [Apps Using iCloud - Show All] - [iCloud Drive] and turn that on, you should be able to use iCloud for FMM24. Please let us know if this has helped or not.
  10. Hi @Blancos Just to confirm, on the 'Load Game' screen, are you able to see the two tabs "This Device" and "Cloud" at the top?
  11. Before this happened, was your device turned off at all (either manually or due to loss of battery)? Also, could you please select [Load Game] and send us a screen shot of what can be seen? Thank you!
  12. Can you please reboot your device and contact us again if the issue still persists?
  13. Off the back of one of your recent accomplishments causing the inability to talk to the players individually, did becoming head coach of the year and unlocking rich benefactor happen directly before the Super Cup Final fixture against Barcelona?
  14. Hello. Thanks for raising this issue with us. It has been logged and is with the development team for further investigation.
  15. Have you updated the game to the latest version and tried the weekly saves? Please let us know if this problem persists on the most up to date version. Thank you!
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