Ewan Aiton
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Issue Comments posted by Ewan Aiton
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Hello @brehder. Thanks for raising this issue with us. Could you upload your save to us again? We couldn't find this file on our system. When uploading it could you please place it in a zip file with an easily identifiable name so that we can find it quickly.
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Files lost
in iOS
Hello everyone. We are continuing to investigate this issue and we're looking for a bit more information to help pinpoint the cause of the vanishing saves. Could you all please let us know if there were any unusual occurrences when closing down the game immediately before the save disappeared? Did the device run out of battery and close down? Did the game close unexpectedly?
In addition to that could all of you please confirm whether you had made any manual saves along the way or you were completely relying on the game's autosave functionality?
Answers to these questions will greatly improve our understanding of what is going on here as we work towards finding a solution so please do take the time to provide us some answers.
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Hello @NguyenDucAnh. Firstly could you confirm for us how heavily you have modded the game, please? From the screenshot it seems like you are using a third-party UI skin, are you using any other third-party add-ons, like changes.txt files, face or logo packs?
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Hello @tonbi. Thank you for raising this issue with us. Could you please let us know what position these players should be playing as rather than how they are defined in-game?
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Hello @MarcoLapo27. In addition to providing us some save files, could you please save the matches as PKMs and upload the PKMs to us? These will give us additional information on what is happening to cause this issue.
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Hello @TonyMarshall. Further to Alari's request above it would be really useful if you could get a screen recording of the issue occurring along with a save so that we can try and reproduce it on our end, please? Also if you could give us as much information as possible on the issue including the device and operating system version that you are playing the game on so we can build up as complete a picture as possible?
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Thank you for raising this with us. It has been logged and is now with the development team for further investigation.
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Minor Update 1 has now been released. Could everyone please update to the latest version of the game and let us know if this fixes their issues?
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Hello @MacMike23. Thanks for raising this issue with us. We have managed to reproduce this in-house and it has been logged and is with the development team for further investigation.
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Hello all. For those of you who have asked how to interact with Netflix, we have a link here to their help section on Netflix Games in the UK:
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Hello @RobinWeston. Thank you for raising this issue with us. It has been logged and is with the development team for further investigation.
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Hello @joshuap. If you have a save for this that you could upload that that would be fantastic.
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Hello @aitorgallegos. Would you be able to upload a save to us where the issue is occurring, please? The link below contains information on how to upload files to us.
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Hello @DoneHisCruciate. Thank you for raising this issue with us. In order for us to investigate this one a bit further we will need you to upload a save to us, please. The information on how to upload a save to us can be found in the link below.
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Hello. To everyone who has posted here. Could you all let us know when you started the career where you are experiencing these issues with, please? Also could you all start a brand new save and let us know if the issues are affecting the brand new save, please?
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Hello @topline. Thanks for getting back to us. The first thing we would suggest you try is to remove all of the 3rd-party content that you have added to the game (the logo and face packs) as it can interfere with the way the game functions. In order for us to be able to look into this issue further we will need you to provide a save for us from just before the match where you first experienced the issue (the Genoa match). Information on how to do this can be found by following the link below.
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Hello @Dimas. Thank you for reporting this issue. This has been logged and is with the development team for further investigation.
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Hello @topline. As well as providing a save for us to look into this further, could you also please confirm whether or not you have installed any third-party mods to the game like logo packs or skins? Also, are you playing with Fake Players enabled?
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Hello @RickyKosta. Thank you very much for the feedback. We do read all of the feedback we get and try our best to make improvements based on what the community tells us. There is a lot of information you have provided here and while it is all appropriate comments for the bug tracker can we ask that you separate out all of the issues you have mentioned here into individual posts. Doing this makes it much easier to track the individual issues and see which ones we have resolved and which ones still require our attention.
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Hello everyone. Thank you all again for raising this issue with us. A hotfix has now been released to deal with this issue. We ask that everyone updates the game to 14.3.1 and checks to see if that resolves their issue. Any additional issues should be reported in a fresh thread.
Thank you all again and we appreciate your patience.
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Hello @dlj1905. Thank you for raising this issue with us. It has now been logged and is with the development team for further investigation.
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Hello @RickyKosta. Thank you for raising this issue. We are aware of this issue and the development team is currently investigating.
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Thank you for flagging this issue with us. It has been logged and is now with the development team for further investigation.
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Hello @ElliottMS. Thanks for raising this with us. It has been logged and is now with the development team for further investigation.
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Nobody stays back for attacking corner
in Gameplay
Posted
Hello @elliotf14. Sorry to hear that you are having issues with corners. You can adjust your players instructions for set pieces. Outside of matches, if you go to the Tactics screen ([Club] -> [Tactics]) and then tap on the Set Pieces tab along the bottom of the screen you will see buttons for Defence and Attack. Tapping on each of those will allow you to see and edit the instructions for each player for your set pieces. You can select each set piece type by tapping on the area of the pitch and then adjust the player instructions by tapping on the tile to the right hand side of a player's name in the Instructions column on the right-hand side of the screen. I hope this helps.