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Matthew Rothwell

SI Staff
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0 "What we've got here is a failure to communicate"

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    Sports Interactive

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  1. Thanks for this. Would you be able to provide us with a save file so the team can investigate this issue further please? If you could let us know the name of the save file once its been uploaded that would be great. Thanks! If you are playing on the PC version, then follow these steps: 1) Launch FM21 Xbox Edition on Windows 10 and sign into your account 2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog 3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2021 Xbox Edition\Temporary 4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening) 5) Copy the save file from the folder to another location (for example the desktop) 6) Upload to our cloud service
  2. Hi Sam, as Neil said the update should be available with the solution to the issue. If you haven't already I would suggest downloading again and seeing if that resolves the issue. Let us know how it goes. Thanks
  3. Hi @fraudiola, thanks for your post on this issue. Is this happening for any PPM you try or just a select few? Any further information you can provide would be appreciated. Thanks
  4. Hi guys, are you able to confirm if is this still an issue? If so would you be able to provide us with a save file using the steps below, with the game date being before the award is announced. Thanks If you are playing on console or switching between console and PC, then follow these steps: 1) Launch FM21 Xbox Edition on Windows 10 and sign into your account (this will start to sync data across from the console) 2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog 3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2021 Xbox Edition\Temporary 4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening) 5) Copy the save file from the folder to another location (for example the desktop) 6) Upload to our cloud service If you are playing on the PC version, then follow these steps: 1) Launch FM21 Xbox Edition on Windows 10 and sign into your account 2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog 3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2021 Xbox Edition\Temporary 4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening) 5) Copy the save file from the folder to another location (for example the desktop) 6) Upload to our cloud service
  5. Hi @Zvkaria, have you been able to reproduce this issue at all and if so could you please provide us with some steps to reproduce? Thanks
  6. Hi @IN_FL4MES, I would say that this might be because other managers are overachieving. For example if a team is expected to finish 16th and ends up vastly overachieving by finishing in the top half or in the top 6 then this might be considered a bigger achievement than finishing 1st as expected at the start of the season. That being said, if you are able to provide us with a save file then we can check to see if there is an issue here. Are you playing on PC or on console? If you could also follow the steps below to provide us with a save file, then once its been uploaded let us know the name of the save file here that would be great. Thanks! If you are playing on console or switching between console and PC, then follow these steps: 1) Launch FM21 Xbox Edition on Windows 10 and sign into your account (this will start to sync data across from the console) 2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog 3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2021 Xbox Edition\Temporary 4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening) 5) Copy the save file from the folder to another location (for example the desktop) 6) Upload to our cloud service If you are playing on the PC version, then follow these steps: 1) Launch FM21 Xbox Edition on Windows 10 and sign into your account 2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog 3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2021 Xbox Edition\Temporary 4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening) 5) Copy the save file from the folder to another location (for example the desktop) 6) Upload to our cloud service
  7. Hi guys, just to confirm @Resigned has it right. There is no way to get facepacks on console. Thanks
  8. Hi @fraudiola, please could you provide us with a save file and let us know the save file name so that we can investigate this further? Thanks If you are playing on the PC version, then follow these steps: 1) Launch FM21 Xbox Edition on Windows 10 and sign into your account 2) Once the title launches, load the affected file from the 'Load Game' or 'Load Last Game' dialog 3) Once the save has loaded please minimize the game and go to the following: C:\Users\YOUR.NAME\AppData\Local\Sports Interactive\Football Manager 2021 Xbox Edition\Temporary 4) Within the Temporary folder you will find the save (please note that the save and information will disappear soon after opening) 5) Copy the save file from the folder to another location (for example the desktop) 6) Upload to our cloud service
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