[Friend cannot read new messages in inbox - Editor Files Used]

Just wanted to let you know that I too am still around and looking for a solution. My friend is currently burning around three managers a season. It hurts his reputation and his progress, because he can't build up a record. It's really annoying. We are trying to power through, but please, SI, I beg you. Please priorotise it. The number of users having this issue grows steadily. My save has mostly been altered by the in-game editor and the pre-game editor, as well as a few league pyramids and badges. It's the same save I uploaded before, and nothing has been altered in a different way since, so there's no point in uploading this save again. Just, please, really put a focus on this issue lads!

[Friend cannot read new messages in inbox - Editor Files Used]

18 hours ago, John Kendall-Torry said:

Hi @Smarterer Dalf

Thanks for the feedback and sorry for the late reply. We will continue the save you gave us and see if we are able to reproduce the issue. You said removing the mods did fix the issue, did you carry on the save and see if you still had the issue and how long did you continue the save? 

Hi  @Captain_Stoupha

Thanks for uploading the save, we will look into this save and if the inbox is working we will continue your save as well to see if we are able to reproduce the issue.

Thanks

I have another update: My friend uninstalled FM and installed it again. We then tested it just now and he can read his messages again. We have no idea if this is a permanent fix or a temporary one, but for now it works. I would still ask you to look into it please. See if the bug appears for you too if it you let the simulation continue. If this fix doesn't prove to be temporary, we will still have the same problem. But I wanted to let you know that if the guest player uninstalls and re-installs the game, that's at the very least a temporary fix for the issue.

[Friend cannot read new messages in inbox - Editor Files Used]

1 hour ago, Captain_Stoupha said:

can you tell me please how did you do to have to remove all mods ? because i didn't find any mods in files neither in steam workshop.

So I subscribed to a few mods from the Steam workshop. If you do that, the mod is automatically installed the next time you start the game. To uninstall, I unsubscribed. That worked.

[Friend cannot read new messages in inbox - Editor Files Used]

17 hours ago, John Kendall-Torry said:

Hi @Smarterer Dalf

Thanks for the feedback and sorry for the late reply. We will continue the save you gave us and see if we are able to reproduce the issue. You said removing the mods did fix the issue, did you carry on the save and see if you still had the issue and how long did you continue the save? 

Hi  @Captain_Stoupha

Thanks for uploading the save, we will look into this save and if the inbox is working we will continue your save as well to see if we are able to reproduce the issue.

Thanks

No worries! Thanks for going through this with us! We continued for another half year, I think. Right now we are at 27th December 2023, and the issue is back. That is the same save I uploaded here, we just carried on once the bug seemed to have disappeared.

[Friend cannot read new messages in inbox - Editor Files Used]

On 12/02/2021 at 18:36, John Kendall-Torry said:

Hi @Smarterer Dalf

We have loaded your save too and was able to read all the inbox items on the save, the user that was in charge of Saarbruken had 75 messages not read but as soon as we took over the team we were able to read them all. Do you have another save with the issue just in case this one didn't have the issue? 

Thanks

Have you moved on with the simulation?

You suggested that removing all mods might fix the problem. I uninstalled everything and it actually worked. Temporarily. It seems to me that many fixes are temporary. Could you load the save again and somehow advance for a few months? To see if it appears for you guys at SI too? I believe that might be the case. Try loading the save and advancing or "playing on". See if in half a season or a year the problems occurs for you as well. I think that might be the case.

[Friend cannot read new messages in inbox - Editor Files Used]

5 hours ago, Captain_Stoupha said:

Hi, 

I uploaded the save but in offline mode all the messages are accessible, we've tried to change the host and everytime the played who host the game can see all the messages (theirs and thoses for other players if he access to their profile) but the other players have a crush when trying to access inbox or blocked in the same message received in 30th october. 

Hi, the problem isn't the guest account because the changed the guests and hosts and the have the same problem and we're forced to resign and to create new profiles to continue playing.

Oh, we found that as well. My friend retired, then added a new manager and I moved him back to his club. That fixed it temporarily. But I can read both my and his messages. So can the SI people, they said here. So we considered that coming in with an entirely new steam account might solve the issue, you know? To see if a new profile taking over his manager would be able to see it.

[Friend cannot read new messages in inbox - Editor Files Used]

 

On 12/02/2021 at 18:36, John Kendall-Torry said:

Hi @Smarterer Dalf

We have loaded your save too and was able to read all the inbox items on the save, the user that was in charge of Saarbruken had 75 messages not read but as soon as we took over the team we were able to read them all. Do you have another save with the issue just in case this one didn't have the issue? 

Thanks

Hey!

The save I uploaded definitely had that issue. I know that, because at the time I uploaded it, my friend couldn't read the messages. I could read mine. You then suggested that I uninstall any mods. I did that and lo and behold, he was able to see his messages again. All was well until today, when the issue reappeared. so the save I uploaded is definitely one with that issue!

Only now did we check back here. And what you wrote is kinda big. We had the same idea. My friend gave up control over his manager and I took it. I was able to read his messages. Then we tried turning it around, in order to see if he could read my messages. He took control over Osnabrück, and had the same issue. He couldn't see any new messages. Could it be that the problem is with the guest account and not with the save?

Thanks,

Vincent

[Friend cannot read new messages in inbox - Editor Files Used]

49 minutes ago, John Kendall-Torry said:

Hi @Chrisabian

From loading the save we could see there was a lot of database changes, are you using any third party content with your save? 

Thanks 

Hi @Smarterer Dalf

Thanks for the save and feedback, it could well be the mods that are causing the issue. Have your tried this without the mods on to see if the issue still reproduces?

Thanks

No, I haven't. Can I safely remove the mods and still load the files? I'm actually worried about damaging the save by removing active content! Would that be save? If so, I'll happily give it a try.

[Friend cannot read new messages in inbox - Editor Files Used]

On 28/01/2021 at 20:07, John Kendall-Torry said:

Hi @Chrisabian

Thanks for raising issue.  We will need the save from the host to take a look at the issue. Could you then also reply to this thread with the name of the save?

Thanks

 

Hi! I too ran into this issue with my friend. We too figured out that retiring and re-adding to the same club is a fix, but that is only temporary. We have now encountered this problem for the third time within a season and a half. Is it alright if I upload the file as well, so you can have a look at it?

Also, please know that we are using a few mods. specifically, we one added player throough the pre-game editor and an extension of the German and English league system. Just as a disclaimer. If you give me the go ahead, I'll upload the save to you.

Edit: I uploaded it now anyway. The name of the save is "Vincent Schobert - Osnabrück". Please let me know if that is okay!