Tony Garvey
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Posts posted by Tony Garvey
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Hi @Arganesta
Is the person you're playing with in the same time zone? And do your system clocks reflect the time correctly?
it's worth just checking everything mentioned in this thread:
let us know how you get on please!0 -
Hey @TheDreamWolf
Sorry you're getting that, do you have a save you can upload anywhere before it?
Also wondering if any keyboard shortcuts help - F2 is the shortcut to go Home for example. Does that make any difference?0 -
Hey @Lazar724
Sorry you've had this issue, interesting what happened, I'd like to look into it.
Just so I have this right: your friend's PC issues led to you using a USB stick to copy his My Documents\Football Manager 21 folder, completely to his new Windows install? And that's when you noticed this?
Also please let me know if your friend uploads the save to the cloud. I'd just need to know the name.
Thanks0 -
Cheers for the saves! Sorry about this happening in your game, I have managed to replicate and I've passed it over to our devs, to see what we can do about this happening in future
Many thanks!1 -
hey @henriquesser, sorry about this issue
I'll happily take a look for you, do you think you could upload that autosave you mentioned to our cloud please? That way, I can see what you're getting and log it for our developers.
We have a cloud service for our saves, no file limit, just let me know what the name of it is and I'll pick it up:
https://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support1 -
hey @Viceroycheers for flagging this up. Checking your save I see the issue.
Do you by any chance have an earlier save?0 -
Hey guys there may also be a workaround you can try while we investigate
If the host gives the save to a friend / someone else in the same game, and that friend then hosts the game instead with the same save so you can pick up where you let off, it should buy you more time and let you continue
Hope this helps0 -
cheers @Tsiou_91
Yeah, this is down to a third party db - we are investigating this though, just because you use a third party DB doesn't mean this should happen.
We can reproduce it ourselves with a third party DB, but never with the basic data.
While we look into this, if you want to play a new game in the meantime - it would be interesting if you can get it without any custom database changes. But otherwise, thanks for flagging, we're aware of it now and the issue is logged for investigation0 -
hey @reecedh
Strange issue, what does the game say when you try to save? Any chance of a screenshot of the message it gives you?
Off the top of my head it might be a local issue - it can't save to the folder you have chosen for Local; that would be strange to follow you around from PC though. As for cloud saves, what platform are you on - Steam, Epic, Gamepass?
Feel free to upload the save also, it would be unusual if it is the save itself but worth us checking.
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No problem
If your issue persists then do raise a ticket as it will give us visibility over this issue! I will close this thread as Support are there if needed (anybody else with an issue please create a new thread)
Cheers!0 -
hey @Schomacker
Sorry about that, the 50% option was unintentional so got removed, but I appreciate if you're running a smaller screen it would be useful and it's interesting it was of use. I notice you have posted in the Feature Requests forum already - great stuff, I'll make sure that is considered.
Anyway let's get you right. If you're having trouble now it's likely the game is struggling to remember what new zoom to stick to.
Deleting your cache and preferences folders will likely sort; after that you can go in and set whatever you are most comfortable with and it should retain it.
Steps to do all this are here:
https://support.sega.co.uk/hc/en-gb/articles/360018362977-FM-2021-Screen-appears-unusual-not-aligned-with-buttons
If you find that still doesn't do it, are tech support team can still help you, just click to raise Support Ticket.0 -
Haha, no worries - glad you got it sorted
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Hi @Harv26091995
Sorry about the trouble you're having. Can you just confirm everyone is on the latest version of FM (21.4)? Are you all in the same place / timezone? Just asking because if your PC's clock is out of sync it'll not let you connect.
Are you on Windows PCs? Is everyone?
Please also take a look at our further troubleshoot tips here:0 -
Hey @broddoi
I hear you. Feel free to request this as a new feature in game, more admin powers would be something we look into, you can post as such in the Feature Requests forum and it will be picked up for consideration :https://community.sigames.com/forums/forum/353-football-manager-pcmac/
In the shorter term I'm happy to unlock any save0 -
Hey @casederik
I'm sorry for the frustration here. I appreciate the issue mainly started after the winter update for you, but we currently have no examples of this happening in a 100% vanilla game. It isn't really possible for us to test every third party item out there - databases in particular can be huge and complex.
Derbies Overhaul for example if you're running that - hasn't been updated for 2 months! Third party creators do absolutely need to keep up with our changes.
This is still something we're investigating - please don't take a troubleshooting step such as reproducing in a vanilla game as anything more than a troubleshooting step.
But as above, really, this is still being investigated. I really would be interested to see if you or anyone can replicate this using nothing custom. That is simply a necessary step in our process of bug analysis, and I appreciate it isn't how you want to play. It is for diagnostic purposes.0 -
Hi @Tsiou_91
This could be down to third party changes / databases. Are you running any? Can you upload your save and I will take a look and see what we can do?
Thanks, check below for how to provide a save
https://support.sega.co.uk/hc/en-gb/articles/360015264418-How-to-upload-files-for-support#text0 -
15 hours ago, casederik said:
new upload "Toot Toot"
Cheers @casederik
As above, it looks like the issue is down to database changes. Interesting you don't seem to have Derbies overhaul though - we're wondering about that one as it seems to crop up a lot; is this right? (There's over a million changes in these combined databases, it does look tied to database issues)
So the issue has returned for you - and we are post-update - is it exactly as before?0 -
On 09/03/2021 at 16:34, LuckyConquerer2 said:
Purchase. Clicked it, went to payment screen and downloaded.
Cheers. We are checking if this is right internally but glad you didn't get charged. Do reply if there's a further problem...
17 hours ago, Bonda Fett said:It’s buggy for me too! I’m currently at 281 and not unlocked
Which achievement is this @Bonda Fett ? If 200 Club we are still looking into that one, apologies for the inconvenience
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13 minutes ago, LuckyConquerer2 said:
Also, I switched laptop and noticed there is no option to redownload the editor, I've been charged twice instead, I'll contact Microsoft to refund that but strange to see that.
EDIT: Just checked my bank, have not been charged twice, yet. Game did say I needed to purchase it though.Glad it hasn't charged you, do want to check something though!
On the laptop, do you remember if the store said Purchase again, or just Locked, or...?0 -
7 minutes ago, LuckyConquerer2 said:
I won the Euros with Italy now and it unlocked. The only difference was I took over after the first game of the Euros (with England). With Italy, I played all the qualifiers as well, that worked.
I've uploaded the log but did not rename it. Did not upload the Freedom of the Country one as I unlocked it now.
Anything else I can do?
Hey @LuckyConquerer2
Checked the achievement logic and yeah it has to be the full tournament, so that's why it unlocked for Italy, when you do the qualifiers and all
Cheers for uploading, I'll have a check but seems OK. I managed to unlock both today on Gamepass.
Still looking into 200 Club though..0 -
Hey @NUFC_Thanet
The Xbox app / Gamepass version should be doing this, my apologies
It's something clearing your cache might reset, instructions here:
https://support.sega.co.uk/hc/en-gb/articles/360015199257-How-to-remove-my-Preferences-and-or-Caches-Folder
There will be a Gamepass folder with its own cache and preferences, deleting them will reset FM which usually clears visual issues up.
C:\Users\YOU\AppData\Local\Sports Interactive\Football Manager 2021\Gamepass\Cache (and Preferences)
Could you please give that a try and get back to me?0 -
Hey @Alzraum
Strange one, visual glitches like that benefit from clearing out your cache and preferences, I've included steps to do so at the following link, definitely worth a try:
https://support.sega.co.uk/hc/en-gb/articles/360015199257-How-to-remove-my-Preferences-and-or-Caches-Folder0 -
19 hours ago, LuckyConquerer2 said:
Also won the Euros with England and did not get the achievement "Freedom of the Country".
Excellent match cohesion won't work either. Do you want a save file?
Hey @LuckyConquerer2
I was checking achievements yesterday and unlocked this - but for the Copa America. It took a while though. I thought it didn't trigger, but after playing on it appeared eventually. Maybe today, have a check in the Xbox companion app, just wondering if it has any progress there for you?
Happy to look at the save if not. I'd also need your achievements log - bear with me, this is in a hidden folder if you're in Windows:
C:\Users\YOURUSERNAME\AppData\Local\Sports Interactive\Football Manager 2021\Gamepass\Logs
And the file I'd need is ACHIEVEMENTS_CHANNEL.txt
That and the save can be uploaded here, just let me know the save's name
https://oc.sigames.com/owncloud/index.php/s/Kzvhd0MdU3v4Nv40 -
hey @LuckyConquerer2
Sorry about this, this is a known issue with the 200 Club Achievement - it's something we are currently investigating0
cannot sign in to youtube because of google
in All Other Gameplay
Posted
Hey,
Sorry this lapsed, we aren't scheduling any further updates for FM21 at this point.
We're very aware of the extended history of this issue and I've had a couple of conversations about it as we move forward.
Really sorry about how it has been for so long, and that this update isn't really much of one. But it's something we're taking on board for the future.