Kyle Brown
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Issue Comments posted by Kyle Brown
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Not a setting in game I'm aware of I'm afraid - it'll be a tricky one to get resolved as we'll need to order and test on your specific mouse spec. I've flagged it for investigation but unfortunately can't offer much more than that in the meantime, it's not one we'd be able to troubleshoot currently.
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It's one we're aware of and investigating, we should have a solution out soon. It only affects saves with multiple managers.
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The save you provided doesn't crash on the latest version of the game released Monday, is that the same on your end, or does it persist?
If so, could you attach your .dmp file for the latest crash please, found here:
C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2024\crash dumps
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On 01/11/2023 at 02:17, mvreis said:
Hi, I have been facing the same issue. I transferred my save from FM23 to FM24, and it crashes on a specific date. I've tried removing my custom graphics, but the issue persists. Any ideas on how to solve the problem?
Could you raise this via a support ticket please, and we'll have someone look into it asap:
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Could you try the below please and let me know if there's any difference:
- Open Steam and access your Games Library
- Right-click on [Football Manager title] -> Properties -> General -> Set Launch Options
- Type this in the box: --config very_low
- Click on OK, close the window and launch FM through Steam
And could you upload your save file to our cloud please, and let me know what it's called.
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Could you ensure you've got the latest AMD drivers installed please, and let us know if that makes any difference? The one's we're seeing on your DxDiag haven't been updated since 2021.
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Really sorry for the lack of update so far, we've been investigating behind the scenes but have struggled to recreate it with the same specs.
Could you try the below please and letting us know if there's any difference?
- Open Steam and access your Games Library
- Right-click on [Football Manager title] -> Properties -> General -> Set Launch Options
- Type this in the box: --config very_low
- Click on OK, close the window and launch FM through Steam
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There's typically a 'last save overwrite backup.fm' file within your save game folder, is there not one?
We do have a solution in the works and once rolled out it will allow you to load the save back again, but if you've got no backup all I can ask for is patience I'm afraid.
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Has this persisted since Mondays update? Have been testing it out and can't get it to crash.
If it still does for you, could you confirm which date please, and also if there's a crash dump generating could you please attach it:
C:\Users\[your name]\Documents\Sports Interactive\Football Manager 2024\crash dumps
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Could we have your dxdiag file, please?
And do you have custom graphic files installed?
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It's a known issue we've been investigating and should have a solution out for soon, can only ask for your patience in the meantime I'm afraid.
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Has the crash persisted since Monday's update - have you noticed it more/less frequently?
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Thank you for confirming, apologies for the delay. We will have this resolved in an upcoming update and you will be able to load the previous saves, or add new leagues to existing saves - sorry for the inconvenience so far!
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Hey Jarob, apologies for the lack of response so far - wanted to check how things were after the main launch update due to how close it was. Has your FPS improved at all on the latest version?
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Sorry for the lack of response SerCska, just checking in. Was there any noticeable improvement following the launch update, particularly with the processor?
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This should be resolved now on the latest update, please let us know if it persists.
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@LET ME COOKSorry for the lack of response thus far, we'd been investigating behind the scenes. Just want to check in and ask how things have been since the full launch update on Monday - have the crashes been more/less frequent?
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Hey Svonn, just checking back in - have you continued noticing it? We're hoping it will have just been a one off as it hasn't reappeared anywhere else.
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Really sorry we never did publicly respond, we'd been investigating in the background. Can I double check, since the release update, have the crashes persisted? We're hoping it should be resolved now.
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Really sorry for the late response, has this been persisting since the latest update?
If yes, could you give this thread a read and let us know how you get on, please:
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We'll get this under investigation, thank you.
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All the bugs you listed are under investigation as stated. The two week window for Early Access doesn't guarantee that any issues raised will be resolved for launch, but it gives us critical feedback and a jump start for our Dev Team to work on anything that may need changed or tweaked like above.
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We haven't been able to get this to reproduce but we'll continue monitoring this and seeing if we can find a potential solution, thank you for raising.
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We'll take a look into this, thank you.
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Frequent crashes all of a sudden!
in Crash, Technical and Performance Issues
Posted
Looks like it's an issue with your custom files, we don't believe this specific crash would occur if you play on the vanilla skin with no added on graphics. As it's a custom issue, we can't officially offer support I'm afraid due to licensing constraints.
If you remove all the files and the crash still happens, could you upload that crash dump and we'll take a further look.