I think crosses hitting the first defend is a known issue with the match engine? But also a lack of better options for the crossing player would contribute to this.
One thing which I think might help you is that you dont need your player roles to have full green or close to full circles. These are just suggestions and should not be taken as gospel. If a player has the right attributes they can play in any position and any role, even if they have a red circle of suitability. Also when it comes to team instructions think less is more at least initially. Try to have as few team instru