[Crash Dump / DXGI Error on game start up]

Thanks both of you for your suggestions.

I don't have any third party graphics.

I've also changed the launch options to the above, but I still can't get to the start menu. 

I had another go at removing and reinstalling the drivers, which now appears to have worked! 

Thanks again for your help,

Toby

[Crash Dump / DXGI Error on game start up]

I've also tried the following, as suggested on this page - 

 

1. Delete cache and preferences

2. Verify games files 

Unfortunately, I still can't get beyond the loading screen. Hopefully someone has a suggestion of what else I can do?

Thanks again,

Toby 

 

FM 2020 v20.4.1.1363262 (2020.08.31 15.13.54).dmp

[Crash Dump / DXGI Error on game start up]

Yes I have, but still can't get to the start menu.

I've attached the latest crash dump. Let me know if you need anything else, thanks again.

 

FM 2020 v20.4.1.1363262 (2020.08.31 12.55.55).dmp

[Crash Dump / DXGI Error on game start up]

Hello

From yesterday evening, the game crashes on the loading screen before I can access the start menu. I have tried starting the game via my desktop shortcut, as well as via Steam. 

The error message first suggested a crash dump. I have deleted and reinstalled my graphics drivers, as instructed on the support pages. I now receive an error message with the error description: DXGI_ERROR_DEVICE_HUNG

I have attached screenshots of the error messages, DxDiag file, and the latest crash dump file. 

Apologies if this is posted in the wrong area of the forum, but I wasn't able to select the technical help and bugs area.

Any ideas as to how I can fix the error?

Thanks in advance for your help.

Toby

DxDiag.txt FM 2020 v20.4.1.1363262 (2020.08.31 09.23.53).dmp