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0 "What we've got here is a failure to communicate"

About DaveJ88

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  1. No, no one else has access to my steam account. I feel we are going over the same questions over and over, which is why I was wondering if there is some way we can escalate this problem?
  2. Exactly the same as the one I had originally. It just says that something is wrong and it wants to me go to that Codefusion site (which doesn't have any effect).
  3. Hi - I just downloaded the update and it has had no effect. To refer to my previous post - what is the next step?
  4. I'll download that when I'm home and let you know if it works. Fingers crossed!
  5. So what usually happens here? Does this get referred up a level in terms of customer support? Will there be a patch to fix it? If there is nothing else we can do then I'd like to know so that I can get a refund.
  6. Hi Neil, I've uninstalled all of those programs and unfortunately the exact same error is appearing. Are we reaching a point where I will be forced to give up and get a refund? I don't really want to as I'd much rather get to play the game. What's the next step?
  7. I have most things set to not open on start-up, and I no longer have an antivirus installed. Did anything on the Belarc file look like it might cause a conflict with the game?
  8. Hi, I've attached a Belarc file as of today. Also, I just tried re-installing the game again and that didn't work (Dave).html
  9. Hi, I didn't have any success, no. I decided to leave it until the official release date (today) thinking it would work once it's no longer in BETA. I've just uninstalled the game and reinstalled it and it still does the same thing - doesn't open. Feel very frustrated that I've paid for this game
  10. As I mentioned before, it's just me on the account. Yes I can try the codefusion link again later when I get home but I've tried it quite a few times - I feel we're going in circles here...
  11. Still not working. The codefusion thing just doesn't seem to do anything, I put the code in and click finish and then nothing happens. What should I try now?
  12. ...Right ok, I can try it again tonight but please bear in mind that all of the methods I've tried so far, I've repeated them at least 3 or 4 times each already.
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