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Adam Bell

SI Staff
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About Adam Bell

  • Rank
    Sports Interactive

Favourite Team

  • Favourite Team
    Man Utd/Leicester City

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  • Currently Managing

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  1. Hi @steam just is, As mentioned above the graphics are not higher on the iPad Pro but it runs a lot more smoothly (pretty much 60 FPS) which is a lot nicer on the eyes! Hope this clears it up. Cheers, Adam
  2. Hi Lupin, Sorry to hear that you are having a problem with this. I have had a look at our Tab S4 and am not having that issue. Could you send us your save game so we can have a look at this in house. Steps on how to do this are below, once save has been uploaded let me know the name so I can locate it. Cheers, Adam
  3. Hi @Nathan ullah Sorry to hear that you are having these issues. At what point is the game crashing is it on similar screens or in match etc? Cheers, Adam
  4. Hi @IRoths We have a couple of screen alignment issues which we are already aware of and is with our devs. Just want to ask which one you have? If your screen alignment is off when you first launch the game a work a round we have for it now is to background the app or lock the screen then go back into the game and the issue should be resolved. Can you let me know if that is the problem you are having? Cheers, Adam
  5. Hi @DeluDana If you are looking to purchase FMT 19 then this is no longer available on the App Store. If you already purchased it but are looking to download it again go to the app store and go to the "Purchases" page. Cheers, Adam
  6. Hi @denix46 This fix is only for FMT 20 and will not be possible for FMT 19. If you have any issues with this and wish to request a refund please email help@sega.co.uk Cheers, Adam
  7. Hi @FMTgeek I have just looked at FMT 19 and am not getting any of these errors unfortunately. Could you try resetting the preferences in game, re-open the game and log back into Cross-Save and try again? Cheers, Adam
  8. Hi @Hazz360 Sorry to hear that you're having an issue. You said that starting a new game this wasn't an issue? So this is only affecting you on old saved games? Cheers, Adam
  9. Hi @karanmatalia Sorry to hear that you're having a problem, can you tell me what device you have? Cheers, Adam
  10. Hi @FMTgeek Sorry to see that you're having a problem with this. Can I ask which country are you playing the game from? Cheers, Adam
  11. Hi @SCORPzRECON The budget slider in the wallet only shows when you have cross purchase enabled (logged into Steam) Is there a chance you have signed out since you used it last? Cheers, Adam
  12. Hi All, Sorry you are having an issue with this, this is under review and currently has a thread (link below) already so I will be closing this to keep everything in one place. Our suggestion for now is to try and not background the app or lock the device with the game open. Play through and when you are done save the game and close the app completely. I appreciate that this isn't ideal but this is the work-a-round for now. Cheers, Adam
  13. Hi @Samuel777 Good to hear that has worked for you! It is with the dev team for a permanent fix but cannot confirm if/when this will happen. Hope enjoy the game! Cheers, Adam
  14. HI @Samuel777 Sorry you are experiencing this, we are aware of these issues and are looking into it. We have found that if you have this issue when launching a game back grounding the app (not closing it) and opening it again can resolve it. Can you try this as a work-a-round and let me know? Cheers, Adam
  15. Hi @Thorhallur Is this issue still occurring for you? Cheers, Adam
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