Ok, ive decided to throw my 2 cents in the mix. Ive been streaming FM over on Twitch for 8 years now, im one of the longest running FM streamers, not that it matters, we are all equal consumers and player count to the fanbase. Since I was a little kid ive seen this game grow and grow into a well established cornerstone of yearly release gaming, and ive loved it for the past 25 years. This year is the 1st year im totally and completely underwhelmed/not hyped for the latest release. Ive gone beyond from being a "passionate yet frustrated critic" wanting to see my favourite series take even bigger leaps forward, to just being a "tired, dejected, routine-like consumer" seeing the game direction go in uninspiring circles around itself.
You and I could sit here and break down each individual feature/mechanic and have 48 varying views about what is right and wrong, but that wont get us anywhere, and it certainly wont get SI to go anywhere. BUT Sports Interactive have fundamentally failed to utilise that biggest resource. THE FANBASE. Years and years of an open forum of every single individual, throwing random opinions about every minor or major part of the game is a completely unproductive way to gather feedback and implementing change to the game. For bug reporting, sure, absolutely perfect. But when it has come to game changing opinions being effectively communicated to the developers, them instances are few and far between, due to this directionless feedback loop. One that comes to mind off the top of my head was a few years ago when the game launched and we had MAJOR balance issues with one-on-one chances being near broken and patches were pushed through to find a solution, but that took a huge collective outcry.
In the video game industry, developers need to make use of this massive opinion and data collecting machine, and SI have NEVER made any extensive effort to connect in an engaging way with the fans. Ill list off a few things that come to mind in what I think is done inefficiently or not at all.
1. Consistent and regular livestreams/content creation from the ACTUAL studio and developers. Not "presenters" that barely know how to click through the menus, but people who work on the game, know its function. Open that line of direct real time feedback. Give us personalities from within the studio that work on our favourite game that we can become attached to and importantly give/receive TWO WAY COMMUNICATION that engages with the fan base much better than yelling random opinions into a replyless void like forum space. I must say listening to the handful of devs that we got on the FM23 Headlines Feature video was fantastic, we need more of that, lots more, not once a year.
2. Developer diaries. Ill use the example of Paradox Interactive for this one. Go on their EU4 forums and they still post development updates about upcoming changes and future plans for that game, WHICH IS A 9 YEAR OLD GAME! The posts are made directly from a member of the development team, it gives you an insight on what they think is wrong/right with the game, they critic their own features in a open and honest manner and provide sneak peeks at what they are working on. BUT more importantly, the feedback thread from fans that follows the post is then directed towards the mentioned topics/issues. Its a focused feedback loop, not a random assortment of varying opinions throughtout an indepth game. This surely has to be incredibly useful to the said dev members to guide them in what they are doing is correct/flawed in the changes being made and feature direction.
3. Transparency. This point might be a bit more of a personal view and is a philosophy rather than anything physical. But the idea or "conspiracy" that SI think their game is perfect and everything they do is the right decision and that they dont make mistakes or the "they have no direct competition in the market so they dont care", is a common viewpoint that SI have brought upon themselves as proof of how distant they are from the fanbase. Whether that viewpoint is factually correct or not, DOESNT MATTER. It exists and has to be managed and relieved, which has failed to been rectified for years now. The player base can only make assumptions based on the information they are given, if you give us no clear open information we will ultimately jump to conclusion/beliefs whether they are right or wrong, we are justified to make them as dedicated fans/consumers.
There is probably a few other things that I wanna say but theyve probably slipped my mind in the moment or its hard to muster them together into anything that can be categorized in a constructive manner right now.
Ultimately, SI MUST improve how they treat their passionate fanbase. Treat us with respect and honesty and we can provide a valuable collective resource in the games growth and development. THEN and only then we can start to break apart what is right/wrong with the game features and changes year to year, patch to patch. This developer-fan relationship doesnt not work right now, realise that, please. Changes cant happen instantly and all at once, we arent unreasonable, and we have seen 1 or 2 signs of small progress, such as dev apearances in the headline video. (ALSO it just came back to me, remember that ONE TIME we had a playable beta branch for ME changes before Winter Update? That was awesome! Where'd that idea go?!) More intent needs to be shown through transparency about that direction of improving relations/communication with us.
Ill leave it for there now, I could probably write a whole lot more and thats before I even delve into my own opinions/feedback on game direction. If you read through all this, thank you for your time. And I am personally curious as to what others think of this viewpoint of completely changing/improving developer-fan relations in order to improve our game.