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Jack Joyce

SI Staff
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Everything posted by Jack Joyce

  1. Lag outside of matches should be brought up on the User Interface or Technical Issues forum, the guys there can help. As requested above, can you please attach your dxdiag? Also, is this lag something that has appeared recently for you or has it always been a problem?
  2. This thread is about lag in matches only, lag on other screens is different and not my area. Are matches looking ok for you?
  3. Thanks guys, any more people having problems still after the last update please attach theirs too. Note: If you've only started seeing problems recently, a new driver came out at around the same time as our hotfix, so it's worth rolling that driver back just so we can rule that out as a potential cause. Thanks
  4. As Federico says above, you need to consider all 3 teams that finished level with eachother. Make a league table with those 3 teams, with only the results between those teams. From the official rules: If two or more teams are equal on points on completion of the group matches, the following criteria are applied in the order given to determine their rankings: higher number of points obtained in the group matches played among the teams in question; superior goal difference from the group matches played among the teams in question; higher number of goals scored in the group matches played among the teams in question; higher number of goals scored away from home in the group matches played among the teams in question; if, after having applied criteria a) to d), teams still have an equal ranking, criteria a) to d) are reapplied exclusively to the matches between the teams in question to determine their final rankings. If this procedure does not lead to a decision, criteria f) to l) apply; superior goal difference in all group matches; higher number of goals scored in all group matches; higher number of away goals scored in all group matches; higher number of wins in all group matches; higher number of away wins in all group matches; lower disciplinary points total based only on yellow and red cards received in all group matches (red card = 3 points, yellow card = 1 point, expulsion for two yellow cards in one match = 3 points); higher club coefficient (see Annex D).
  5. Match glitches after new update

    Hey, sorry to hear about this. Could you please attach your system info and graphics config?
  6. As stated above, can everyone experiencing lag after the update please attach their dxdiags?
  7. SEGA support can help you with that: help@sega.co.uk
  8. Sorry to hear about this. Can you guys try the troubleshooting steps here and let me know if the issue still persists for you afterwards? Thanks. Can you also send me your dxdiags?
  9. Change Ball Colour

    Hey, this is the colour of the ball used in real life for the FA Cup which is why it's set that way.
  10. Hey guys, to clarify: we ran this change by a bunch of people that have had the issue, and it did improve things for some people, but not for others. We're still looking in to the issue but hopefully these changes help some people while we work on making things better for everyone. Can people still getting the lag issue try something for me: Can you turn your crowd detail all the way down to off/low and let me know if the lag is noticeably improved? This would help us to narrow down what might be causing the problem. Thanks.
  11. NO announcer?

    Do you have a screenshot you can show us of your match screen? Also do you have any custom skins?
  12. 2D Classic poor graphics black ball

    We're seeing a normal match ball on our Macs which is why we ask for system info + graphics config files. This will help us to see if it's only happening to certain kinds of machines.
  13. Bug in the crowd

    Hey, looks like there's construction work going on in that stadium. This is a known issue that we have under review currently. Thanks for raising this.
  14. We have this logged and under review now. Thanks.
  15. Sorry I missed that part when re-reading your post. The stadium should look normal afterwards but we'll have a look at the save and see what we can find. Thanks.
  16. Could be cache corruption, could you try the following steps please:
  17. 2D Match Zoom Stuck

    Very strange, not had this reported anywhere else. Could you please attach a save from before this match for us to have a look at?
  18. Vsync settings likely aren't causing those issues with stands and player's skin colours, it's probably a separate issue. I'd suggest trying the usual steps in these cases: clear cache and verify game cache through steam.
  19. Football Manager 2008 Hoardings

    Thanks, could you also please send us a screenshot at the ad you're seeing?
  20. Hey, thanks for raising this issue. This is something we hope to improve in the future
  21. 2D Match Zoom Stuck

    Strange. Does this only happen at that stadium or all stadiums now? If all matches i'd suggest deleting your preferences folder (note that this will remove your other preference settings so you'll have to redo them):
  22. Match intro

    Thanks for raising this issue, could you please attach a save before a match for us to look at? Note that if you're playing on 2d/commentary only these cutscenes won't appear anymore in order to better support low-end machines that can only handle 2D.
  23. Strange, we do have some under construction textures that do seem to be appearing, they're just being completely shadowed. Could you please attach a save before one of your home games for us to have a look at? Thanks
  24. cannot see players body and jersey

    Can you please attach a save from before one of these problem matches, as well as your system info?
  25. Mac Issues - Everything is white

    That makes it sound like there was an issue with installation, maybe with the update? Hopefully reinstalling should clear that up.