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Jack Joyce

SI Staff
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Everything posted by Jack Joyce

  1. Jack Joyce

    Stadium bug?

    It does rectify itself when it's finished, the issue is currently under review. Thanks
  2. Thanks for the update. The devs are still working hard on this, but I think that it's likely to be somehow related to the Windows update, since we had reports of this issue starting for some people after they updated Windows 10. Hopefully this latest update has also fixed the issue for others.
  3. Jack Joyce

    Match ball is black

    Hey, thanks for attaching a PKM. Could you also attach your system info?
  4. Jack Joyce

    Uploading video to youtube

    Yeah this machine is quite low spec so unfortunately it could be that you're running out of memory when processing the video. Have tried your steps here and it's working for me.
  5. Jack Joyce

    Uploading video to youtube

    From the sounds of it, it could be something to do with your machine since the analysis issue I don't believe has been reported elsewhere. Could you attach your dxdiag for us?
  6. Jack Joyce

    Uploading video to youtube

    Just catching up on this issue now. From what I've read it seems like you want to upload two videos, one of each highlight? If so, have you tried doing this without deleting the ones you don't want? For reference, upload highlight just creates a video of one specific highlight, whereas upload package should do a video which has both highlights in it, one after the other.
  7. Thanks, we're currently looking in to this issue. It appears to be specifically happening on commentary only mode but could be quite rare.
  8. Hey, thanks for raising this issue. What match settings are you using? Commentary only?
  9. Jack Joyce

    Worst game experience ever!!!!

  10. Jack Joyce

    Outline vanished

    This is currently a known issue and is under review. Thanks.
  11. Jack Joyce

    Vertical sync

    Nothing has changed, it could be to do with a windows update that you installed recently? Worth trying to roll back a bit to see if that clears up the issue. Bear in mind that we won't always respond immediately to threads on a bank holiday weekend.
  12. Jack Joyce

    Abysmal morale

    Thanks for this example, we currently have it under review.
  13. Jack Joyce

    Weird lag in 3d match on a mobile GTX 1050Ti

    I mean video memory (or VRAM). Let us know if this happens again for you, but it might just be a one-off.
  14. https://www.makeuseof.com/tag/regret-update-windows-10-revert-version/
  15. Jack Joyce

    Kits invisible since update to 18.3.3

    This came up for a few people using custom kit packs after the update: Have you tried verifying your cache in steam? Worth trying that.
  16. If a recent update has led to this issue starting for you, you could always try reverting back that update?
  17. Jack Joyce

    Switch FM18 - Game engine bug? (Need Advice)

    The Switch version of the game uses the same match engine as FM and FM Touch.
  18. Jack Joyce

    Weird lag in 3d match on a mobile GTX 1050Ti

    If it didn't create a log file then it could possibly have been memory-related. I'd suggest lowering your crowd quality a little bit and seeing if the issue happens again. It might not
  19. Jack Joyce

    Weird lag in 3d match on a mobile GTX 1050Ti

    Did you get a crash dump when this happened? Hard to say what would have caused it, could have been a rare crash that may not come up again for you.
  20. Jack Joyce

    All players are black

    Can you send us your system information please?
  21. Jack Joyce

    Match Engine Locked at 50 FPS

    There's been no update recently, have you had any driver update that could have caused the issue for you (any from around the time the problem started)? Did you happen to change your resolution or display settings? It's worth trying deleting your cache:
  22. Jack Joyce

    All players are black

    This definitely seems like a graphics card issue, is everything up-to-date? Not seen this anywhere else which suggests there's something wrong with your graphics card/drivers.
  23. Jack Joyce

    Match will not start after exiting.

    Are you able to reproduce this issue? If so can you let us know exactly how you're doing so?
  24. Jack Joyce

    2D Classic poor graphics black ball

    Can people still getting this issue please attach their system info and say what graphical setting you're using? Thanks