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Jack Joyce

SI Staff
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About Jack Joyce

  • Rank
    Sports Interactive


  • Interests
    Dan Bentley, Hector Bellerin

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  • Favourite Team
    Southend United

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  • Currently Managing

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  1. Jack Joyce

    Stadium bug?

    It does rectify itself when it's finished, the issue is currently under review. Thanks
  2. Thanks for the update. The devs are still working hard on this, but I think that it's likely to be somehow related to the Windows update, since we had reports of this issue starting for some people after they updated Windows 10. Hopefully this latest update has also fixed the issue for others.
  3. Jack Joyce

    Match ball is black

    Hey, thanks for attaching a PKM. Could you also attach your system info?
  4. Jack Joyce

    Uploading video to youtube

    Yeah this machine is quite low spec so unfortunately it could be that you're running out of memory when processing the video. Have tried your steps here and it's working for me.
  5. Jack Joyce

    Uploading video to youtube

    From the sounds of it, it could be something to do with your machine since the analysis issue I don't believe has been reported elsewhere. Could you attach your dxdiag for us?
  6. Jack Joyce

    Uploading video to youtube

    Just catching up on this issue now. From what I've read it seems like you want to upload two videos, one of each highlight? If so, have you tried doing this without deleting the ones you don't want? For reference, upload highlight just creates a video of one specific highlight, whereas upload package should do a video which has both highlights in it, one after the other.
  7. Thanks, we're currently looking in to this issue. It appears to be specifically happening on commentary only mode but could be quite rare.
  8. Hey, thanks for raising this issue. What match settings are you using? Commentary only?
  9. Jack Joyce

    Worst game experience ever!!!!

  10. Jack Joyce

    Outline vanished

    This is currently a known issue and is under review. Thanks.
  11. Jack Joyce

    Vertical sync

    Nothing has changed, it could be to do with a windows update that you installed recently? Worth trying to roll back a bit to see if that clears up the issue. Bear in mind that we won't always respond immediately to threads on a bank holiday weekend.
  12. Jack Joyce

    Abysmal morale

    Thanks for this example, we currently have it under review.
  13. Jack Joyce

    Weird lag in 3d match on a mobile GTX 1050Ti

    I mean video memory (or VRAM). Let us know if this happens again for you, but it might just be a one-off.
  14. https://www.makeuseof.com/tag/regret-update-windows-10-revert-version/