This is probably the wrong section but at the moment I don't really care!!
My laptop breaks so I go and buy a new one (mainly to play FM 2014) and I merrily think it will be easy to carry on my saved game. I try to log on to Steam and it tells me I need to verify my account and I will be sent an email. The issue is my email address linked to the account is an old one I have no access to. I raise a ticket on steam support and wait.....and wait...and wait. Now I realise some of you will be reading this and thinking it's my fault that I didn't change the email address on my account to my current one. Whilst I was annoyed part of me agreed and so after waiting 4 days with no response I bit the bullet and using an old steam account I had bought the game again.
Now.....here's where the fun really starts. I go through the hassle of transferring my save, graphics etc over to the new version and play 2 matches. I then save the game and go to bed. I wake up today, try to login and my password doesn't work. I reset it and again it won't work!! It appears my only option is to raise a ticket with the same support team who (5 days later) have not responded to my initial support request!!!
I realise there is not anything that can be done from here but I fail to understand where in a world where I can record something on my TV when I'm out and where I can reset my bank password in minutes it takes this long to get a response from Steam. If indeed I ever get one!
I have paid for this game (twice) yet I am unable to play it!!!!!!