Alex Pitt

The first criterion is most points won in matches between the two teams, so with 4 points you should be ahead of them. Have you got a save from before the last round of group stage matches you could send us so we can look into it please?

That probably explains why you're having the issue - Xiaomi's firmware tends to cause problems with the game. If this only happened recently I'd recommend trying to roll back to an earlier version of the device firmware.

This crash in this thread is caused by the Serie C playoff semi final first leg - I've updated the thread title to reflect that. Can you create a new thread and explain your issue in as much detail as possible please @Sean12345? If you could also send us the save file that is crashing that would be great - check the sticky on this forum for steps on how to do that.

Can you send screenshots of your achievements screen showing the achievements unlocked as well as a screenshot of the Store where the unlockables should be showing as unlocked please? Bear in mind, Attribute Masking and Remove Loan Restrictions are only visible in the Wallet when you access the in-game Store, not the Start Screen Store.

Yes. It would be much easier to crack. We understand how frustrating it is that it has to be done this way - if there's anything further we can do to make this more convenient for users who've actually bought the game, we will definitely try to do it.

The game requires you to start it up while connected to WiFi every few weeks. I appreciate it's inconvenient, especially in the holiday scenario you mention, but the prevalence of piracy on Android means it has to be this way. Can you find a WiFi point in your hotel or somewhere @mattb82? Once you start the game up while connected to WiFi you'll be fine for a few weeks.

Under Scouting Responsibility in the top left, you need to tap the 'Manager' button to take control of assignments - currently your Chief Scout is set to take full control of scouting.

When you started the save in which you can't manage other leagues, did you use Quick Start or Advanced Setup? If you used Advanced Setup, which nations/leagues did you select? It seems likely you only selected England when you created that particular game, which means you can only manage teams in England.

In the meantime @paul33 you can Instant Result or Simulate the first leg and then continue on as normal - we believe the issue only affects the first leg of the semi-final. Apologies for the inconvenience.

As long as you've saved games in the default location, no. They're kept in a separate location to the game data cleared when you uninstall.

Very strange issue - we've never seen this internally. Can you try backing up your save games and reinstalling the game and let us know if that fixes it please?

We have one of the older iPad Pros and it's generally nice and smooth barring the occasional FPS drop at certain times on certain camera angles. Strange that the new iPad Pro should be suffering from such issues given how powerful it is. We know that camera angles which show more of the crowd can lead to a lower frame rate - which camera angle are you using?

Hi @Chritoh, sorry to hear you're having this problem. Can you send us your save file please? Instructions on how to extract it from your device and upload it to our FTP are in this thread: Once it's on the FTP, please reply to this thread to tell us the name of the save file.

What's the name of your save file? We had a problem with filenames containing non-ASCII characters but that should've been fixed in the 17.3.1 update. As Adam said, if you could send us your save file that would be great - the sooner we get it the sooner we can look into the issue. The instructions on how to extract your save file and upload it to our FTP are here:

Which version of iOS are you running?