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83 "There's no crying in baseball"About Alex Pitt
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Sports Interactive
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About Me
FMT QA Lead
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Gillingham
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Seoul E-Land
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Alex Pitt started following Game crashing at processing day. Main save now disappeared and backups won’t load, Online game issue ?, Network games not working and 4 others
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info provided Online game issue ?
Alex Pitt replied to Akasha's topic in Football Manager 2021 Xbox Edition Bugs Forum
Thanks for reporting - we believe we have a resolution for this: Closing this thread as we already have threads for tracking the issue. -
info provided Network games not working
Alex Pitt replied to Daniel7454's topic in Football Manager 2021 Xbox Edition Bugs Forum
For those who have had issues with finding and joining online games since the 21.3 update, please see this response and let us know in that thread whether the issue is still happening for you: -
Unfortunately we don't have direct access to the files you save in Xbox Edition as they are all cloud-based and handled at Microsoft's end - I was confused by you mentioning a file name in your original post, so thought you had found a way to extract the save and send it to us via our cloud service. I'm afraid to say that, because we aren't able to access the save files created on Xbox Edition due to the way the Play Anywhere cloud saving system works, it's very unlikely we'll be able to recover save files which have become corrupted. We've since released the 21.1.3 minor update which co
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info provided Match engine extremely laggy since the update.
Alex Pitt replied to Craig643's topic in Bugs Found on Android
Thanks again for reporting this everyone - we just released Minor Update 21.2.1 which should resolve this issue - let us know if performance is improved for you now. If you can't see any difference after updating you may need to clear the game data and reinstall the game for the changes to take effect. -
We've just released an update (21.2.1) which may reduce graphical quality but should improve performance fairly significantly on the majority of devices - due to a bug, graphics were rendering at a higher resolution than intended which was causing performance and stability issues on some devices. It's not a case of downgrading graphics on higher spec devices to accommodate lower spec ones, as we have different configs for different performance levels, but it's something we're continually tweaking and trying to optimise to make sure that we strike the right balance between graphical quality and
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We've just released Minor Update 21.2.1 for iOS/iPadOS and Android only, which includes match performance and stability improvements. On iOS/iPadOS devices, go to the Updates page in the App Store, find Football Manager 2021 Touch in the Pending list and tap the Update button. On Android devices the game should update automatically if you have auto-updating on. You can update manually by going to My apps & games in the Google Play Store, finding Football Manager 2021 Touch in the Updates tab, and tapping the Update button. Please remember to report any issues in the FM21 Tou
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info provided Match engine extremely laggy since the update.
Alex Pitt replied to Craig643's topic in Bugs Found on Android
I've moved this to the Android bugs forum - please remember to use the bugs forum rather than the General Discussion when letting us know about bugs and technical issues. Thanks for reporting this, we're looking into it. -
under review Match engine slows down
Alex Pitt replied to Wookash87's topic in Bugs Found on Android
We're looking into the reported performance issues following the update - thanks for letting us know @ss03. -
If you load the save where you got to 30 seasons and continue until you get the dialog telling you you have reached the season limit, it should then unlock. The Money, Money, Money achievement, should unlock in existing saves which have already earned over that amount, so we'll look into that. If you start a new game in the meantime it should be reasonably easy to achieve if you manage a big club.
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info provided Screen resolution
Alex Pitt replied to TomBarnard76's topic in Football Manager 2021 Xbox Edition Bugs Forum
Hi everyone, thanks for your patience while we've been working on this. In Minor Update 21.1.3 which we released last night, we've added a Screen Calibration option to the Preferences on consoles which should allow you to adjust your screen to resolve this - please let us know if you have any problems with it. -
under review 3D match engine running not fluid after the update
Alex Pitt replied to Vasco_Duarte's topic in Bugs Found on iOS
Thanks for reporting @Vasco_Duarte - we're looking into this. -
Hi guys, very sorry to hear you've run into these issues and thanks for the info you've provided. We're very concerned about the save corruption you mentioned, so we will try to reproduce that on our end - @Interista4 did you say you uploaded a save to our ownCloud server? The update we released last night should have improved stability in online games significantly, so please let us know if you're still encountering crashes after updating.